• ResolvedPlugin Author Dan

    (@dangoodman)


    Move from sibling topic https://www.ads-software.com/support/topic/fatal-error-1164?replies=4#post-5498734.

    Lynn_Chang wrote:

    Hi Dan,
    I am using your plugin as a workaround to fixed cost shipping for my products.

    My test site is:
    https://lynnchang.com/kitty-planet/cart/

    Here’s what I am doing for the cat collars I sell – yes cat collars and never do a cat business by the way.

    1 item | 0.2 lbs| $29.75/lb
    2 item | 0.4 lbs| $17.375/lb
    3 items | 0.6 lbs| 13.25/lb
    4 items | 0.8 lbs | 9.9375/lb

    This works perfectly for 1, 2, 4 items. For the 3rd item – I get an error message: “Sorry, shipping is unavailable to the United States (US). If you require assistance or wish to make alternate arrangements please contact us.” Not sure why this method works perfectly for my collars (and litter screens) but not for 3 collars.

    I have cleared my cache. Dis-enabled (if that is a word) and enabled it again – but always with the 3 items I have a problem.

    I know this is strange how I am going this – but my customers buy either collars or litter screens rarely both – but I will make sure I put in some options for multiple products – and for the collars, just to make it challenging – I use fixed rate boxes for the first 2 collars.

    THANKS

    Lynn

    https://www.ads-software.com/plugins/weight-based-shipping-for-woocommerce/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Dan

    (@dangoodman)

    Hi Lynn,

    Thank you for your great advice so I’ll never mess around with the cat business ??

    I played with your test site. Now it says “Please use the shipping calculator to see available shipping methods.” for 3 collars. Normally this message appears if only admin manually unchecked the “Enable the shipping calculator on the cart page” option. It looks like something changes the option at runtime causing effects you described.

    First of all to investigate this we need to make sure that nothing affects weight based plugin behavior. To do this you need to disable all other plugins related to WooCommerce and check if this fixes the problem. If it does then you need to enable other plugins one-by-one until the problem returns.

    Once we’ll know the name of the conflicting plugin I’ll have a chance to reproduce the issue and find a way to resolve it.

    Hi Dan,
    I just saw this post. I’ve done what you have suggested but I am having another problem right now. I uploaded a file as suggested here:

    https://kb.oboxthemes.com/articles/how-to-change-the-number-of-related-products-in-woocommerce-themes/

    And it didn’t work and since I’ve deleted it – my whole site is now messed up and I don’t have the technical skill to understand why. I don’t really understand why – if you delete a file the problem should still persist as the files aren’t overwriting each other.

    I posted a new thread – but will get back once this is resolved – or not. I have a feeling I am going to have to re-upload my entire site and redo it. It is so upsetting!

    THANKS

    Hi,
    I am back. I think everything is resolved with my issue above.

    I deactivated all the plug-ins with the exception of WOOCOMMERCE and your plugin: Weight based shipping for Woocommerce.

    If it helps – previously the plugins were:
    Contact Form 7
    WP Google Fonts
    Post Type Order
    Regenerate Thumbnails

    De-activating these did not help with it working. Even with them all de-activated, the table still does not work for 3 items.

    THANKS SO MUCH!

    L.

    Plugin Author Dan

    (@dangoodman)

    Hi Lynn,

    Thank you for the info.

    I’m travelling now and don’t have access to my computer. I’ll continue with the issue on weekend once I’ll get back. Sorry for inconvenience.

    Plugin Author Dan

    (@dangoodman)

    Hello Lynn,

    I’m back.

    Now it says “Please use the shipping calculator to see available shipping methods.” no matter how many items I add to cart. Do you still experience the issue?

    Hi Dan,
    Yes. I can’t get the table to work. I have all my products in weights of 0.2n lbs. So everything is a multiple. I want to set a fixed price for each weight group – 0.2, 0.4. 0.6, 0.8, etc.

    I cannot have the shipping averaged – for example if I set shipping to be $5.00 for 0.2 – 0.4 – than the 0.2 item then ships for $2.50. I can’t have that. I need the shipping to be fixed for 0.2 – 0.4 lbs.

    Can you please advise?

    THANKS

    L.

    Plugin Author Dan

    (@dangoodman)

    To have a fixed price for a group you have to leave Shipping Rate empty and set Handling Fee instead. For example:

    1. Min Weight 0, Max Weight 0.2, Shipping Rate 0, Handling Fee 2.5
    2. Min Weight 0.2001, Max Weight 0.4, Shipping Rate 0, Handling Fee 5
    3. Min Weight 0.4001, Max Weight 0.6, Shipping Rate 0, Handling Fee 7.5
    and so on.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Shipping is unavailable for three items’ is closed to new replies.