Shipping issue with latest update

  • Resolved scruffy1

    (@scruffy1)


    1 year, 1 month ago

    Hello, updated to latest version. The shopping site worked perfectly until the update, however, customers are showed an error. We have tested it and the same error is displayed on testing. Error shown below

    Shipping There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.

    Any advice is most welcome.
    Thanks, Tracy

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  • Thread Starter scruffy1

    (@scruffy1)

    Fixed it – seemed to be a problem with the shipping plugin.

    Hi Tracy,

    Apologies for the delay. We have seen a recent influx of support requests and are currently working through a backlog. I’m glad to know that you’re able to figure it out.

    Please don’t hesitate to start a new topic if you have any more questions down the line.

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