Shipping large items with variable shipping costs

Hi @scottmaui ,

So once an order is placed, with the credit card captured, we need a two-step process where the gallery can get a shipping quote for the item and then update the order with the shipping cost, and then only run the charge and complete the order after the customer has approved the order with the shipping quote.

Authorization of charge is done by the payment gateway. We’re not aware of a payment gateway that would allow you to capture a charge which is greater than what the customer authorized at checkout (to allow for capturing the cost of product + shipping).

As an alternative, after you have received the order, you can create a manual order for shipping (after you get the shipping quote), and then send the shipping order’s invoice to the customer so they can pay. You can find more about it here: https://docs.woocommerce.com/document/managing-orders/#section-16

Or, if you use services like USPS, UPS or FedEx for shipping, then you can use their extensions that would fetch the correct shipping rate based on store’s location, customer’s shipping address and weight/dimensions of the product — and charge the same to the customers at checkout.

USPS: https://woocommerce.com/products/usps-shipping-method/
UPS: https://woocommerce.com/products/ups-shipping-method/
FedEx: https://woocommerce.com/products/fedex-shipping-module/

Do let us know if you have any further queries.

That’s helpful, thank you for your reply.

I’ll experiment with this and may be back with more questions on the details of the process if needed.

mahalo!