Shipping Method Upper Limits

  • Resolved glynnseal

    (@glynnseal)


    6 years ago

    Is there any way when setting up a table rate shipping that I can have the last item max. weight as being an effective upper limit, and not allow that shipping method if it exceeds the weight?

    What I am finding is that if I set it say 10kgs, then a cart filled with 11 kgs of weight, it makes the shipping free… which I definitely don’t want.

    Additionally, I can create an unrealistic last line where If I enter * as max weight on the last line then set the cost to ￡1000, then no-one will select it :).

    Is there a better way to handle this?

    Thanks

    • This topic was modified 6 years ago by glynnseal.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author merlinmonmouth

    (@merlinmonmouth)

    My question is what do you want to charge if they do select items that weight 11kg? What do you want to show the customer?

    Thanks

    Thread Starter glynnseal

    (@glynnseal)

    Ideally that the shipping method doesn’t then show up in checkout, or instead states ‘not available’.

    Thread Starter glynnseal

    (@glynnseal)

    To be a little clearer…
    As an example, I have two shipping methods for European customer: Standard and Tracked.

    Standard rates apply from 0g to 250g max.
    Tracked rates apply from 0g to 5000g max.

    A European customer can select either option, but if the weight of the shipment in the basket is say 600g, then the Standard rate should not be offered, only the Tracked rates. At the moment it sets to ￡0 free shipping – which I definitely don’t want.

    If someone fills their basket over 5000g (unlikely, but there is nothing to prevent this), then I will add * to max weight to a row in the table for 5000g to *, as say ￡100 shipping. It would then be cheaper for people to place multiple orders in this instance, which is fine, but if they pay ￡100 I am covered.

    In that instance it would be great to offer a message that states that “Shipping is not offered for orders over 5000g. Please place multiple orders with each less than 5000g.”

    i hope that is a better explanation ??

    Plugin Author merlinmonmouth

    (@merlinmonmouth)

    OK – I understand.

    If you do not have rules defined (say for the higher weight) then the plugin should not provide a rate (free or otherwise).

    I’d like to get an overview of how you’ve got you’re shipping set up. Can I ask you to open a ticket up on our site and we can have someone get the details and take a look.

    https://jem-products.com/contact-us/

    Thanks

    Thread Starter glynnseal

    (@glynnseal)

    I will do. Thank you.

    Plugin Author merlinmonmouth

    (@merlinmonmouth)

    The latest release has resolved this!
    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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