Shipping Method not showing/displaying on checkout.

Hi @triptop –

I looked at your site and see that the shipping address form is not there, nor does it offer any shipping methods.

Can I ask you to please verify that your products are not set as downloadable or virtual?

Also, if you can please share your System Status Report, that will help us further troubleshoot. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it into your reply here.

Hi,

shipping = biling.
I has always work and now not since update it s not working.
products are not set as downloadable or virtual.
may i give you my private credentials in a private message ?
kind regards

Hi @triptop –

In that case, the next thing I would suggest is a conflict test.Another of your plugins or your theme may be conflicting with WooCommerce. You can read more about plugin and theme conflicts in our Self-Service Guide.

Here’s how you can figure out which one may be causing the problem:

Before you start

• First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
• Second, I would suggest to install a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without effecting your current site visitors.

How to test for conflicts
In order to test for conflicts using Health Check & Troubleshooting:

1. Go to Tools > Site Health > Troubleshooting.
2. Select Enable Troubleshooting Mode. This will disable all your plugins and set your theme to a default one.
3. Go to Plugins. There you can enable WooCommerce by selecting Enable While Troubleshooting.
4. Try to reproduce the problem. If the problem is resolved, it’s clearly a conflict. Now we need to figure out which plugin is causing this conflict.
5. If you can’t reproduce the problem with only WooCommerce enabled, go ahead and re-enable the other plugins one by one. Test after each one until the problem occurs again – this will tell you which plugin is conflicting.
6. If you are unable to reproduce the problem with the rest of your plugins enabled it could be your theme causing the conflict. To test for this, please enable your original theme at your WordPress Dashboard in the Troubleshooting Mode section at the top (it will look similar to this: https://d.pr/i/bbvkLY). In the Troubleshooting window, you’ll be able to see a dropdown with available themes. Choose the one you normally use. Try reproducing the problem you’re experiencing. If you can reproduce it, your theme is the source of the conflict.

Once you’ve done that, please check out How to test for plugin and theme conflicts and follow the steps there. Please let us know how that goes.

Hi,
I disabled all the plugin, except woocommerce and I switch to the theme Ample.
Guest what I still have the pb ==> The pb comes from woocommerce.
We are turning around the bush.
Please Help
what do you think of
https://www.ads-software.com/support/topic/shipping-not-showing-on-checkout/

Hello

anyone who can help please
thank you

Hi @triptop,

Sorry for the wait on this reply! In this case, if you can could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

What this does is give us an idea of what is on the site, in particular the versions of plugins + the theme overall, and see if there is something we can pinpoint. We might be able to try to duplicate the issue on our side, but it was mentioned that it works on a fresh install so it has to be something on the particular site that is conflicting.

I will wait for your reply, and answer it quicker this time! ??

Hi @triptop. I hope that you have been able to resolve this issue. Since we have not heard back from you in some time, I’m going to go ahead and mark the thread as resolved. If you have any other questions, please start a new thread.

Hi
Unfortunately now. I still have the bug and don’t know what to do.
woo 4.4.1 is OK
woo 4.6 or 4.7 is not

But you can close the ticket if you want