Shipping Method not showing/displaying on checkout.

Hi @triptop!

when updating woocommerce to 4.5.2 or latest 4.6 from 4.5.1
Shipping Method not showing/displaying on checkout.

Are you using the default built-in shipping methods (flat rate, etc.), or third-party API based rate methods? If the latter, which ones exactly?

Can you please use the free snipboard.io tool to send us some screenshots of your shipping zone settings page?

Additionally, please include your sites’ status report here with your next reply. You’ll find that under “WooCommerce > Status” page.

Cheers!

Hi,

Yes Built-in shipping methods
https://snipboard.io/LxrJn5.jpg
https://snipboard.io/6XE7KU.jpg

I have a test Platform that we can destroy, I can provide you with the credentials

My production environnement is running Ok with woocomerce 4.4.1

Hi there,

Thank you for providing that info. Taking a look at the site, I see that your Checkout page seems to be customized to change the default fields — there is just a single “Adresse de Livraison” (Delivery address) field, rather than the usual Street Address / Country / City / Postal Code / etc fields that are used for matching the customer address to a shipping zone to return shipping methods:

Link to image: https://d.pr/i/5Xe3B4

What were you using to customize that Checkout page? If you temporarily disable that plugin and switch back to the default Storefront theme, do you still see the same issue?

If you are still having trouble, please share a full copy/pasted version of your site’s System Status (rather than just a screenshot of the top section like in your previous reply). Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply.

Hi there
I enabled both address, nothing changed. you can check
i cannot share because I am not able to find what you ask
send me email to [email protected] and I’ll give you full access to my test env.
Please help me

Hi there,

I enabled both address, nothing changed. you can check
i cannot share because I am not able to find what you ask

By “both address”, did you mean the Billing and Shipping addresses?

What I was referring to was that your Checkout only has a single “Adresse de Livraison” (Delivery address) field, while WooCommerce Checkout includes many more fields for the address by default:

Link to image: https://d.pr/i/4M9G0H

There’s a good chance that could be affecting shipping on your site since those fields are used to match a shipping zone and determine which shipping methods should be returned.

Please try a full conflict test to narrow down what is causing that difference:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/

send me email to *** and I’ll give you full access to my test env.

This is not something that is covered in the community forums here. If you were looking to hire someone to log in and troubleshoot your site for you, I would recommend reaching out to one of the vetted developers here:
https://woocommerce.com/customizations/

Hi,

I have reset to default all the fields, and I still have the bug.

I think that this a bug on woocommerce side because It worked

It is working on fresh install apparently
I found this thread
https://www.ads-software.com/support/topic/shipping-not-showing-on-checkout/

Hi there,

I took another look at your site, and when entering an address at Checkout, I see shipping methods returned here:

Link to image: https://d.pr/i/2r9XIp

Are you not seeing anything on your end still? Please try clearing your browser cache or testing from a different browse/device if so.

If you are still having trouble, in that post, the user says they were able to resolve the issue by turning on Shipping Debug mode, which flushes the shipping cache — did you try that?
You can turn on shipping debug under WooCommerce > Settings > Shipping > Shipping Options.

If still stuck, please let us know which shipping address you are testing with, and provide the URL to the specific product you are testing with.

Hi
I don’t know where you see that …
I have disabled all the plugin except woocommerce and https
empty cache and still the bug.

Hi there,

This is your site that you are asking about, right?
https://testshop.restaurantfarid.com/

As shown in this screencast, I’m adding a product to Cart, entering a random address at Checkout, and getting shipping options returned:

Link to image: https://d.pr/i/62yQVq

I’m not sure what else to suggest here since it seems to be working.

What product and shipping address are you using?

Hi,

You are write. I have to find what ‘s wrong in my configuration
thank you