Shipping Method won’t work with 3 products

  • Resolved brinquedosparagatos

    (@brinquedosparagatos)


    7 years ago

    Hi there,

    It is really weird what is happening with my page. I have Flexible Shipping set and if I add one or 2 products, it works fine, but if I add 3 products to the cart then go to the cart, the shipping method won’t appear.

    All of my products have fake weights, 0,1 kg and I have checked the rules, even created a new 0.3 to 0.3 kg one to see if it worked, but it doesn’t.

    When 4 products are at the cart, it works properly, the only problem is when someone adds 3 products to the cart. Somehow, the system is not able to calculate it. I have double checked the product’s weights in the variable sections and everything, but it won’t work.

    Maybe someone have been through this before and it is an easy fix. Can someone try to help me?

    You guys can try to add 3 products to the cart (3 random products) and then go to the cart. You will see that the shipping method won’t appear. Can someone please advise me?

    Thanks,
    Fernando

    The page I need help with: [log in to see the link]

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  • Thread Starter brinquedosparagatos

    (@brinquedosparagatos)

    Hi Guys,

    I was trying a bunch of different things and instead of leaving the shipping rules as 0,3 to 0,3, I’ve tried something new:
    I’ve added a new rule 0,3 to 0,301 kg and apparently it worked. I don’t know if it is the way the system calculates the shipping weight, but this bug only happened when I added 3 products, thus, the shipping weight was 0,3 kg….

    Maybe someone had this same problem, so here is how I apparently fixed it.

    Thanks anyways,
    Fernando

Viewing 1 replies (of 1 total)
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