SHIPPING METHODS ARE MALFUNCTIONING

  • Resolved granadamayorista

    (@granadamayorista)


    7 months, 3 weeks ago

    Los métodos de envío no están funcionando correctamente, los clientes están usando: Envío Gratis sin haber cumplido el monto mínimo de compra.

    Shipping Methods are malfuctioning, clients are able to use: Free Shipping without the require amount.

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  • Hey there, @granadamayorista! Thanks for contacting us. I’m happy to help you.

    Can you please share some screenshots to help us investigate this further? I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    We need screenshots of:

    • WooCommerce > Settings > Shipping
    • WooCommerce > Settings > Shipping > Click on Edit on a Shipping Zone
    • WooCommerce > Settings > Shipping > Click on Edit on a Shipping Zone > Click on edit on each shipping method so we can check the specific settings
    • The cart/checkout page with the issue

    Can you also please share your website’s URL so we can take a look?

    Looking forward to your reply.

    Have a wonderful day!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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