• Resolved scko

    (@scko)


    Hello there,

    I added your plugin to our online store and added the API key. Unfortunately the shipping methods are not showing. Here is the entry from our log file:

    11-26-2021 @ 13:12:33 - Carriers empty. Updating from shipcloud api
    11-26-2021 @ 13:12:33 - Updating woocommerce_shipcloud_carriers
    11-26-2021 @ 13:12:33 - Carriers: []
    11-26-2021 @ 13:12:33 - Carriers empty. Updating from shipcloud api
    11-26-2021 @ 13:12:34 - Updating woocommerce_shipcloud_carriers
    11-26-2021 @ 13:12:34 - Carriers: []
    11-26-2021 @ 13:12:34 - no carriers found in transient - forcing update
    11-26-2021 @ 13:12:34 - count(all_additional_services_values): 0
    11-26-2021 @ 13:12:34 - all_additional_services_values length == 0
    11-26-2021 @ 13:12:34 - all_additional_services_values: []

    Can you help me with this?

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  • Plugin Author André Cedik

    (@andrecedik)

    Hey @scko, from just this excerpt it’s not so easy to guess, what went wrong. Could you tell me the shops’ domain for which you’re trying to get the carriers?

    Plugin Author André Cedik

    (@andrecedik)

    Hi @scko you haven’t answered my question, so I’m guessing you were able to solve the problem on your own?

    Just in case the problem still persists. We’ve just released v2 of the plugin, which handles shipping methods differently. Maybe that’s a better fit for your use case.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Shipping Methods not showing’ is closed to new replies.