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Resolved aronno755
(@aronno755)

4 years, 5 months ago

I’m using Shipping field mapping with Shipping cost attribute but the feed isn’t generating any shipping cost amount which is generating error on Google Merchant center. Anyone can tell me what I’m doing wrong?

Here’s the snippet:

<item>
<g:id>7402</g:id>
<g:title>Pushkarmool Powder</g:title>
<g:description>
Pushkarmool powder is a herbal remedy that is prepared especially to be used as a remedy for breathing problems. It is a solution for respiratory problems and chronic issues such as cough, asthma, cold, sinusitis, rhinitis, COPD, etc. It relieves the lungs from congestion and pain in the chest. It also helps in improving the health of the heart and resolves discomfort in the respiratory system. Helps in the herbal treatment of asthma. Remedy for chronic cough, cold and sinusitis. Helps people suffering from bronchitis and heart diseases. Reduces stress and helps in concentration. Pushkarmool powder is an extremely effective herbal remedy that is used in case of several lungs and heart problems. It is used as an aphrodisiac and also as a remedy to reduce menstruation problems. It clears the airways, purifies the blood and stimulates the kidneys for healthy flow of urine. The wonderful remedy is made out of the roots of small flowering plants that grow above the sea level in the North-Western Himalayan border between India and Nepal.
</g:description>
<g:link>
https://www.ayumantrashop.com/shop/bulk-herbs/pushkarmool-powder/?utm_source=Google%20Shopping&utm_campaign=Google%20Feed%20Canada%201&utm_medium=cpc&utm_term=7402
</g:link>
<g:image_link>
https://www.ayumantrashop.com/wp-content/uploads/2020/01/Pushkarmool.jpg
</g:image_link>
<g:availability>out of stock</g:availability>
<g:price>CAD 14.63</g:price>
<g:google_product_category>525</g:google_product_category>
<g:condition>New</g:condition>
<g:shipping/>
<g:identifier_exists>no</g:identifier_exists>
</item>

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Viewing 13 replies - 1 through 13 (of 13 total)

supportadtribes
(@supportadtribes)

4 years, 5 months ago

Hi,

Thanks for using our plugin and reaching out to us. Did you follow the steps as laid out in this blog post: https://adtribes.io/add-shipping-costs-google-shopping-feed/

Based on what you are typing it sounds like you mapped it to the attribute “shipping costs” instead of the attribute “shipping”

Thread Starter aronno755
(@aronno755)

4 years, 5 months ago

HI, Yes, I checked it already before and mapped shipping attribute to shipping field. Actually, I tried both and getting same result.

supportadtribes
(@supportadtribes)

4 years, 5 months ago

Do you really need to add the shipping costs in your feed? When you have relatively simple shipping costs the better option would be to add shipping costs directly in Google’s merchant center instead of the feed.

Anyhow, if you do want to add the shipping costs in the feed itself please share screenshots of your all your feed configuration screens and your WooCommerce shipping zones and methods screens so we can see how you configured things.

Thread Starter aronno755
(@aronno755)

4 years, 5 months ago

Yes, we need the shipping price added to the feed because we’re using CanadaPost live prices for shipping and Flat rate for USA shipping separately. BTW, the facebook feed worked perfectly without any issues but the google feed having the shipping price issue. Below the screenshot given for both feed settings and shipping settings.

Feed Settings:
https://1ce.org/1#Sy1xtql98
https://1ce.org/1#BkkSY5eqI
https://1ce.org/1#HyaYtcgqL
https://1ce.org/1#BJo3F9xc8

Shipping Settings:
https://1ce.org/1#SyIG5qx9U
https://1ce.org/1#Bys059lcL
https://1ce.org/1#SJ_zoqe5U

supportadtribes
(@supportadtribes)

4 years, 5 months ago

Hi,

Thanks for this. Am I right to assume you are using a 3th party plugin to add the “Canada post” shipping zones/methods? If so, changes are indeed that it doesn’t work as that plugin probably isn’t compatible with ours.

There is one thing you can try that might solve the issue at hand:
https://www.dropbox.com/s/r8e90kaqpr0wnx2/all-shipping-costs2.png?dl=0

Could you give it a try?

Thread Starter aronno755
(@aronno755)

4 years, 5 months ago

The option is already on ??

supportadtribes
(@supportadtribes)

4 years, 5 months ago

alright, and: “Am I right to assume you are using a 3th party plugin to add the “Canada post” shipping zones/methods? If so, changes are indeed that it doesn’t work as that plugin probably isn’t compatible with ours.”

Thread Starter aronno755
(@aronno755)

4 years, 5 months ago

I’ve disabled the CanadaPost plugin and its options and still getting the same issue with flat rate. So, it must not be the only CanadaPost plugin compatibility when flat rate aren’t working as well.

Thread Starter aronno755
(@aronno755)

4 years, 5 months ago

I checked and rechecked everything again and again but shipping issue is still unsolved. What’s your thought now?

supportadtribes
(@supportadtribes)

4 years, 5 months ago

Hi

Can you share with us your canada flat rate settings? This screen:
https://www.dropbox.com/s/sretdp93uvwxfq4/canada-flat-rate.png?dl=0

Thread Starter aronno755
(@aronno755)

4 years, 5 months ago

Hi

CanadaPost shipping method is already disabled due to conflict and the shipping rates from CanadaPost comes from the settings page automatically. Now we have flat rate enabled and here’s a screenshot of the flat rate settings:

https://1ce.org/1#rkKkb_ZqL

supportadtribes
(@supportadtribes)

4 years, 5 months ago

Hi,

Thanks for the screenshot. The problem most likely lies in the fact that you did not fill in shipping costs for your “Products” shipping class and the “no shipping class” option. Could you fill those in and try updating the feed?

supportadtribes
(@supportadtribes)

4 years, 5 months ago

Assuming the issue at hand has been resolved and/or our support is no longer required I am going to close this topic for housekeeping reasons.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Shipping Not showing on Google Product Feed’ is closed to new replies.

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