Shipping options not found

Hello, i have set my shipping options using the Woocommerce Weight Based Legacy Plugin. I have set options both for Italy and for the rest of Europe’s countries.

In the last few days, shipping options only for Italy don’t work. The options are set correctly, but at checkout it says “no shipping options were found”.

I already tried to disable plugins and see if there was a conflict, but nothing changes. I also updated my woocommerce database, but the problem persists.

I don’t understand why it works fine for all other countires, except for Italy.

here is the system status report:


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Templates<br><br>Overrides: partdo/woocommerce/archive-product.php<br>partdo/woocommerce/cart/cart-empty.php<br>partdo/woocommerce/cart/cart.php<br>partdo/woocommerce/cart/mini-cart.php<br>partdo/woocommerce/checkout/form-checkout.php<br>partdo/woocommerce/content-product.php<br>partdo/woocommerce/content-single-product.php<br>partdo/woocommerce/global/breadcrumb.php<br>partdo/woocommerce/global/quantity-input.php<br>partdo/woocommerce/loop/add-to-cart.php<br>partdo/woocommerce/loop/loop-end.php<br>partdo/woocommerce/loop/loop-start.php<br>partdo/woocommerce/loop/orderby.php<br>partdo/woocommerce/loop/pagination.php<br>partdo/woocommerce/myaccount/form-login.php<br>partdo/woocommerce/myaccount/my-account.php<br>partdo/woocommerce/myaccount/navigation.php<br>partdo/woocommerce/single-product/add-to-cart/grouped.php<br>partdo/woocommerce/single-product/meta.php<br>partdo/woocommerce/single-product/product-image.php<br>partdo/woocommerce/single-product/rating.php<br>partdo/woocommerce/single-product/related.php<br>partdo/woocommerce/single-product/stock.php<br>partdo/woocommerce/single-product.php WooPayments<br><br>Version: 9.0.0<br>Connected to WPCOM: Sì<br>WPCOM Blog ID: 215479173<br>Account ID: acct_1MZwunFtn5KIHYwa<br>Payment Gateway: Abilitato<br>Test Mode: Disabilitato<br>Enabled APMs: card,klarna<br>WooPay: Non idoneo<br>Apple Pay / Google Pay: Abilitato (product,cart,checkout)<br>Fraud Protection Level: basic<br>Multi-currency: Abilitato<br>Auth and Capture: Disabilitato<br>Documents: Abilitato<br>Logging: Disabilitato Klarna Payments Request Log<br><br>No Klarna Payment errors: Klarna Countries<br><br>Production Countries: IT<br>Test Countries: No countries selected WooCommerce PayPal Payments<br><br>Onboarded: ?<br>Shop country code: IT<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: ?<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled<br>PayPal Shipping Callback: –<br>Apple Pay: –<br>Google Pay: –<br>Fastlane: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br>add-to-cart-with-options-stepper-layout<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>blockified-add-to-cart<br><br>Daily Cron: ? Next scheduled: 2025-03-05 23:50:51 +00:00<br>Options: ?<br>Notes: 153<br>Onboarding: completed Action Scheduler<br><br>Canceled: 11<br>Oldest: 2025-02-05 13:22:23 +0000<br>Newest: 2025-03-02 05:39:51 +0000<br><br>Complete: 10.093<br>Oldest: 2025-02-02 12:25:25 +0000<br>Newest: 2025-03-05 12:09:33 +0000<br><br>Failed: 1.902<br>Oldest: 2023-02-11 22:26:17 +0000<br>Newest: 2025-03-05 11:38:50 +0000<br><br>Pending: 6<br>Oldest: 2025-03-05 12:24:33 +0000<br>Newest: 2025-03-06 11:54:39 +0000 TI WooCommerce Wishlist Templates<br><br>Overrides: – Status report information<br><br>Generated at: 2025-03-05 12:11:48 +00:00<br>

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