Shipping price doesn’t change when product numbers increase

Hi,

Please turn on the debug mode/developer mode in the plugin settings and while calculating the shipping cost copy and attach the debug information here.

Also do attach a screenshot of the product dimensions.

Hi there,

Thanks for getting back to me. Here are the screenshots you requested

Debug Info
Product dimensions

The parking request info that doesn’t fully display on the screenshot is:

https://digitalapi.auspost.com.au/postage/parcel/domestic/calculate.json?from_postcode=2000&to_postcode=2101&length=10&width=5&height=5&weight=3.6&service_code=AUS_PARCEL_REGULAR

https://digitalapi.auspost.com.au/postage/parcel/domestic/calculate.json?from_postcode=2000&to_postcode=2101&length=10&width=5&height=5&weight=3.6&service_code=AUS_PARCEL_EXPRESS

Here is a second example of the debug mode where I’ve increased the number and the weight is now 9.2kg. The shipping price remains unchanged at 10.55

second example

• This reply was modified 7 years ago by jakiti.

Hi,

Checked on Aust post calculator as well with the same weight and dimension, the rates stay the same even for 9.2kg I checked upto 22 kg but the rates are still the same, you might want to check with Aust Post team to see if they have some issues with their server or the charges are correct that way.

Regards,