Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Art Project Group

    (@artprojectgroup)

    Thread Starter dashbo

    (@dashbo)

    I tried using the code on that page, it still hasn’t fixed the problem. I still always get the lowest price returned and changing the postcode at checkout doesn’t refresh the price.

    Now I’ve discovered something else though, with the APG plugin activated, I can’t enter shipping classes in any of the shipping methods. For example, the dropbox in “Flat Rate Shipping” where I would normally be able to select the shipping class shows no shipping classes. This is important for me as I use multiple shipping methods and shipping classes. Disabling the APG plugin allows me to use shipping classes again so I’m not sure what’s happening.

    Again, all this worked before but suddenly stopped working a week or two ago.

    Plugin Author Art Project Group

    (@artprojectgroup)

    We detect that problem, with shipping classes, on others clients when WooCommerce Pay for Payment is activated.

    The postcode change event never update the total on WooCommerce, that isn’t a problem generated by WooCommerce – APG Weight and Postcode/State/Country Shipping. In the post that we link before, we explain how to fix this on WooCommerce.

    If you need any kind of help with this, you can hire our Consultoría técnica.

    Kind regards.

    Thread Starter dashbo

    (@dashbo)

    Pay for Payment was indeed causing the issue with the shipping classes, so that part is fixed.

    Applying the code on the page you linked to the functions.php file didn’t fix the postcode problems though, it’s still showing up as the lowest price every time. Are there any other known issues that might be causing this?

    Plugin Author Art Project Group

    (@artprojectgroup)

    No, sorry.

    Thread Starter dashbo

    (@dashbo)

    I just checked and the issue shows up when I use “Calculate Shipping” on the cart page too, so I don’t think this is an issue of the value just not updating. Somehow the plugin is not returning the right value. Please advise.

    Plugin Author Art Project Group

    (@artprojectgroup)

    Please, send to us a screenshot of the plugin configuration and URL of your shop.

    Kind regards.

    Thread Starter dashbo

    (@dashbo)

    Here are the screenshots:
    https://www.dropbox.com/sh/dtgqsh3tochfeyh/AAC2iHsX8JNOsEcm-4My3CF3a?dl=0

    The URL of the shop is https://www.glassinebooks.com/shop

    Thank you for looking into this issue.

    Plugin Author Art Project Group

    (@artprojectgroup)

    Your configuration it isn’t good.

    If do you need any kind of support, please hire our Soporte técnico.

    Kind regards.

    Thread Starter dashbo

    (@dashbo)

    I just placed the order for support following your link. Order # 4913. I wasn’t sure what to put for the NIF/CIF though, hope that isn’t an issue.

    Plugin Author Art Project Group

    (@artprojectgroup)

    That’s the VAT ID.

Viewing 11 replies - 1 through 11 (of 11 total)
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