Shipping rates not being calculated

When we try calculating shipping at checkout it shows : “There are no shipping methods available. Please ensure that your address has been entered correctly, or contact us if you need any help.”

I read up on your support thread and below is the request and response info from enabling the debug option – PLEASE can you help

FedEx ADDRESS VALIDATION REQUEST: Reveal
Array
(
[WebAuthenticationDetail] => Array
(
[UserCredential] => Array
(
[Key] => cookiesbyshar
[Password] => m&&6MEkg!DmF*efG#T
)

)

[ClientDetail] => Array
(
[AccountNumber] => *****
[MeterNumber] =>
)

[TransactionDetail] => Array
(
[CustomerTransactionId] => *** Address Validation Request v2 from WooCommerce ***
)

[Version] => Array
(
[ServiceId] => aval
[Major] => 2
[Intermediate] => 0
[Minor] => 0
)

[RequestTimestamp] => 2018-06-26T13:14:02+00:00
[Options] => Array
(
[CheckResidentialStatus] => 1
[MaximumNumberOfMatches] => 1
[StreetAccuracy] => LOOSE
[DirectionalAccuracy] => LOOSE
[CompanyNameAccuracy] => LOOSE
[ConvertToUpperCase] => 1
[RecognizeAlternateCityNames] => 1
[ReturnParsedElements] => 1
)

[AddressesToValidate] => Array
(
[0] => Array
(
[AddressId] => WTC
[Address] => Array
(
[StreetLines] => Array
(
[0] => 430 3rd Ave S
[1] => Unit 318
)

[PostalCode] => 33317
[City] => St. Petersburg
[StateOrProvinceCode] => FL
[CountryCode] => US
)

)

)

)
FedEx ADDRESS VALIDATION RESPONSE: Reveal
stdClass Object
(
[HighestSeverity] => ERROR
[Notifications] => stdClass Object
(
[Severity] => ERROR
[Source] => prof
[Code] => 1000
[Message] => Authentication Failed
)

[TransactionDetail] => stdClass Object
(
[CustomerTransactionId] => *** Address Validation Request v2 from WooCommerce ***
)

[Version] => stdClass Object
(
[ServiceId] => aval
[Major] => 2
[Intermediate] => 0
[Minor] => 0
)

)
Business Address
FedEx REQUEST: Reveal
Array
(
[WebAuthenticationDetail] => Array
(
[UserCredential] => Array
(
[Key] => cookiesbyshar
[Password] => m&&6MEkg!DmF*efG#T
)

)

[ClientDetail] => Array
(
[AccountNumber] => 475221249
[MeterNumber] =>
)

[TransactionDetail] => Array
(
[CustomerTransactionId] => *** WooCommerce Rate Request ***
)

[Version] => Array
(
[ServiceId] => crs
[Major] => 22
[Intermediate] => 0
[Minor] => 0
)

[RequestedShipment] => Array
(
[PreferredCurrency] => USD
[DropoffType] => REGULAR_PICKUP
[ShipTimestamp] => 2018-06-27T00:00:00+00:00
[PackagingType] => YOUR_PACKAGING
[Shipper] => Array
(
[Address] => Array
(
[PostalCode] => 33325
[CountryCode] => US
)

)

[ShippingChargesPayment] => Array
(
[PaymentType] => SENDER
[Payor] => Array
(
[ResponsibleParty] => Array
(
[AccountNumber] => ***** [CountryCode] => US
)

)

)

[RateRequestTypes] => LIST
[Recipient] => Array
(
[Address] => Array
(
[Residential] =>
[PostalCode] => 33317
[City] => ST. PETERSBURG
[StateOrProvinceCode] => FL
[CountryCode] => US
)

)

[RequestedPackageLineItems] => Array
(
[0] => Array
(
[SequenceNumber] => 1
[GroupNumber] => 1
[GroupPackageCount] => 1
[Weight] => Array
(
[Value] => 2
[Units] => LB
)

[Dimensions] => Array
(
[Length] => 12
[Width] => 9
[Height] => 6
[Units] => IN
)

[InsuredValue] => Array
(
[Amount] => 14
[Currency] => USD
)

)

)

[PackageCount] => 1
[TotalInsuredValue] => Array
(
[Amount] => 14
[Currency] => USD
)

)

)
FedEx RESPONSE: Reveal
stdClass Object
(
[HighestSeverity] => ERROR
[Notifications] => stdClass Object
(
[Severity] => ERROR
[Source] => prof
[Code] => 1000
[Message] => Authentication Failed
)

[TransactionDetail] => stdClass Object
(
[CustomerTransactionId] => *** WooCommerce Rate Request ***
)

[Version] => stdClass Object
(
[ServiceId] => crs
[Major] => 22
[Intermediate] => 0
[Minor] => 0
)

)
FEDEX debug mode is on – to hide these messages, turn debug mode off in the settings.
FedEx ADDRESS VALIDATION REQUEST: Reveal
Array
(
[WebAuthenticationDetail] => Array
(
[UserCredential] => Array
(
[Key] => cookiesbyshar
[Password] => m&&6MEkg!DmF*efG#T
)

)

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