Shipping rates not showing up

Hi @masselyn,

For the shipping method to be added, at least one rule must apply. If the cart value exceeds 749, no rule is fulfilled, and the method does not appear. Therefore, add another rule with the condition “Always” and a cost of 0.

Best regards
Grzegorz

Or you can change last condition to: Price from 500 (with to as empty value).

Hi: Thanks so much for the super quick response, but I am confused by the solutions you mentioned because my cart (as shown) did not exceed $750. I am only trying to purchase an item that costs $325.

Don’t I have a rule that would apply here (the #2 rule)…which should be charging me $50 shipping? I did the first solution you mentioned, adding in a 4th rule, but still my cart/checkout is not calculating any shipping charges for my $325 order.

https://www.dropbox.com/scl/fi/145y82y59vvk30wlkkxhe/Screenshot-2025-01-14-at-2.57.25-PM.png?rlkey=hgxqfz9zc9e62ue42rntl3dtp&dl=0

Thanks again.

Could you make a change in the cart, such as increasing the quantity by 1 and then decreasing it by 1, to force the cart to recalculate? After this modification, do the shipping costs still not appear?

Hi:

I have tried that a few times. Since all of the items being sold are one of a kind, usually I add a different item into the cart (the cart adjusts to saying ‘Free Shipping’ because the new item throws me over the $750 threshold). I remove that new item, and leave the $325 item and the cart adjusted to telling me no shipping options exist. I am using a CA address, and the Flex Shipping is set (as I showed) for the US only right now until I can get it working.

It is weird, I can’t find anything that would prevent things from working (or nothing obvious to me).

Can you paste a screenshot of the shipping zones page?

Sure, here you go. https://www.dropbox.com/scl/fi/1jg65bsqbapoetq5kb18k/Screenshot-2025-01-16-at-10.02.05-AM.png?rlkey=mp3aaynv5vb2h3h0r4rvot603&st=v8ovewy5&dl=0

Thanks

The USA shipping zone will never be used with this configuration. Move it to the very top, and it will then be used as you expect.

That worked. You mean the order is important? If that is the case, then wouldn’t we also think that Canada or Everywhere else won’t work if they are at the bottom?

Just asking because that is weird, I assumed the system would go down the line and match the shipping criteria based on what matches the shipping address. Why would it ignore something at the bottom?

Oh and a BIG thank you! I do appreciate you helping me figure this out. Sorry I didn’t say that sooner!!

Yes, order is important, you can read more here: https://octolize.com/blog/woocommerce-shipping-zones-explained/#sorting-shipping-zones