Shipping rates note calculated the same

  • Resolved lbmedia

    (@lbmedia)


    4 years, 3 months ago

    Hey! I am trying to get the correct live rates to populate at checkout.
    I have tripled checked my dimensions and weights and they are correct.

    the USPS simple plugin is showing $3.30 at checkout for:

    Dimensions: 9 in X 6 in X 2 in
    Weight 4oz

    Going from: 27511 to: 84101

    I have DEselected the priority use commercial base pricing

    At usps.com the live rate is supposed to be: $4.05

    Any idea on why the correct rate is not showing up at checkout?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Dan

    (@dangoodman)

    Hello,

    Thank you for the details.

    I couldn’t reproduce the issue with the $3.30 option. It never appears to me for the product and postcodes you mentioned.

    More details might be helpful to investigate the issue. To gather the debug info, please update the plugin to the latest 1.4.0 version. Then:
    1. Enable the WooCommerce shipping debug mode: WooCommerce -> Settings -> Shipping -> Shipping options -> Enable debug mode.
    2. Go to the cart/checkout page with the order you are getting unexpected shipping options for.
    3. Look for the ‘Found X USPS rates’ notice on the top of the page and click ‘Copy’ there.
    4. Paste the copied details here.
    5. Disable the debug mode.

Viewing 1 replies (of 1 total)
  • The topic ‘Shipping rates note calculated the same’ is closed to new replies.