• Resolved Alex H.

    (@alex-h-1)


    Hi there,

    Currently I have a channel in Slack that automatically receives orders via a Woo/Zapier integration. Next, I want to have it so that a thread message gets sent once an order status has been updated, specifically with the new “Shipped” status and associated tracking number.

    I’ve for the most part configured the automation, but I noticed that there isn’t any fields for the shipping courier and tracking number (via this plugin).

    Does anyone have any insight towards how I can push these fields over to Zapier?

    Alex

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Zorem

    (@zorem)

    Hi, sorry, we are not familier with Zapier.. In general, you can get the tracking info that is added to order programatically from the shipment tracking meta or to pull it from the Shipment Tracking API.
    Thanks.

    Thread Starter Alex H.

    (@alex-h-1)

    Hi Zorem,

    Thanks for getting back to me on this.

    That’s helpful to know. Is it a fairly technical process to access that data programmatically via the API? Basically, I need us to fetch that meta data within Zapier, but not sure how to get it over there.

    Can you advise on the process of fetching it from a AST standpoint? Once I have that, I can crosscheck with Zapier.

    The fields we need:

    (1) Tracking Number
    (2) Shipping Provider
    (3) Date shipped

    Plugin Author Zorem

    (@zorem)

    Hi @alex-h-1,

    Please check this documentation for get tracking information using shipment tracking API.

    Thanks

    Thread Starter Alex H.

    (@alex-h-1)

    It seems like most of the meta data is being handed over to Zapier.

    However, the url for the tracking is not (despite it being viewable directly within the order page) – any idea how we can get this included?

    Plugin Author Zorem

    (@zorem)

    You will get the tracking URL from the shipment tracking API.

    Thread Starter Alex H.

    (@alex-h-1)

    Can you advise how exactly I’d go about accessing that?

    Plugin Author Zorem

    (@zorem)

    Please check this documentation for that.

    Thread Starter Alex H.

    (@alex-h-1)

    I’d like to get the tracking url to be added as meta data on the order page.

    Where exactly would I make this change?

    Plugin Author Zorem

    (@zorem)

    You will get the tracking URL in the Get shipment tracking API in the “tracking_link” parameter.

    Thread Starter Alex H.

    (@alex-h-1)

    Can you make the url accessible within the order meta data?

    Thread Starter Alex H.

    (@alex-h-1)

    It sounds like all we need to do here is add the relevant data (the tracking # url) to the WooCommerce REST API.

    Are you able to advise how to do this? I found this, which might be helpful.

    Alex

    Thread Starter Alex H.

    (@alex-h-1)

    Any feedback here?

    Plugin Author Zorem

    (@zorem)

    I don’t understand exactly what you want. Can you please explain in detail?

    Thread Starter Alex H.

    (@alex-h-1)

    When a tracking number is added to an order with this plugin, there becomes a clickable url within the order page that directs you to the tracking page on the courier’s website. For instance, the UPS tracking page for tracking number ########.

    I’d like to have that piece of data, namely the unique tracking url, added to WC order’s meta data, so that then Zapier can detect and call upon that info on their site. Right now, a lot of data from this plugin is getting sent over to Zapier, but for some reason the tracking url is not. Here is a snapshot of what is showing. The bold portion is the name of the field, and the un-bolded text reflects the data contained within that field.

    In terms of how that can be done on this plugin’s end, I was given this.

    Plugin Author Zorem

    (@zorem)

    You can request compatibility with Zapier on AST’s features board, when you post your request, please provide as many details as you can about the nature of the compatibility and how Zapier works with WooCommerce.

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Shipping related fields are not showing in Zapier’ is closed to new replies.