Shipping Required at Checkout for Downloadable Products

  • Resolved twigstrinkets

    (@twigstrinkets)


    6 years, 5 months ago

    So I am new to woocommerce…
    I have issues with the checkout for Downloadable Products.
    I have multiple post with these type of products, however when you go to purchase and checkout it says the “No shipping methods available.”

    1. I thought downloadable items didn’t need shipping
    2. Ive tried to set shipping methods. These charge the customer.
    3. An Order eventually went through but no download file was given or sent to customer.

    ???

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Kristina

    (@kristinaplauche)

    Automattic Happiness Engineer

    Hi there!

    Are both the virtual and downloadable product boxes checked on the product?
    virtual and download checkboxes
    Link to image: https://cld.wthms.co/M3PrED

    Do you have any shipping zones set up?

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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