• Resolved threnodyband

    (@threnodyband)


    I would like to know about the tax on shipping:

    1. UPS real time shipping rates are exclusive of VAT. If you want to display the rates including VAT, please add the VAT % to the shipping rate. E.g. If VAT is 23%, and you want to display rates including VAT, you should insert 123% above

    So I added shipping zones, and on the UPS shipping method I applied a tax class “Standard” and left the UPS real time shipping rates at 100%

    In the “Standard” tax rates I enabled to apply this tax rate to “Shipping”, this does not increase the shipping rate cost from UPS real time shipping rates with the tax % that has been set. But it also does not update the tax amount on the checkout page, there you will only see the tax for the goods, excluding the tax on shipping cost. And thus not the total tax amount being charged: over the product including shipping.

    I might be missing something, but can someone put me on the right track so I do get the complete tax listed?

    Examples:

    Black Nazareth – CD -Signed!!  × 1	€15,00
    Subtotal	€15,00
    Shipping	
    UPS SHIPPING
    ups shipping	
    €7,32
    Total	€22,32 (includes €2,60 VAT)

    ————————————————–

    VAT is 21%, of the total 22,32 should be 3.87

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author UPS

    (@officialups)

    Hello @threnodyband,

    thank you for this message.

    I’m going to open up an internal ticket on this case. Ideally you’d open it up on https://ecommerce.help/service/shipping/ups-plugins/#ticket so that we can keep better track on this issue.

    I’ll get back to you as soon as I have an update from my team.

    Best regards
    Ruben Miller

    Plugin Author UPS

    (@officialups)

    Hello @threnodyband,

    the team found an issue and we’re going to release a fix today.

    Thank you for reporting it and please report back if the issue still persists after updating your plugin.

    I’m looking forward to your response.

    Best regards
    Ruben Miller

    https://ecommerce.help

    Thread Starter threnodyband

    (@threnodyband)

    Hi,

    Just tested it again:
    ———————————————–

    Black Nazareth – CD -Signed!!  × 1	€15,00
    Subtotal	€15,00
    Shipping	
    POST:
    UPS SHIPPING
    ups shipping	
    €8,86
    <strong>Total	€23,86 (includes €2,60 BTW (21%))</strong>

    ———————————————–

    Seems the UPS shipping cost gets updated but it doesn’t update the overall tax:
    €23,86 (includes €2,60 BTW (21%)): this should be €4.14 BTW in this case

    Thread Starter threnodyband

    (@threnodyband)

    Oeps,

    Just another update:
    This should be the correct shipping cost, 21% as standard rate on shipping while checkout rates in the UPS plug-in are set to 100%

    Black Nazareth – CD -Signed!!  × 1	€15,00
    Subtotal	€15,00
    Shipping	
    POST:
    UPS SHIPPING
    ups shipping	
    €7,32
    Total	€22,32 (includes €2,60 VAT)

    The €1,27 VAT on the €6,05 Shipping Fee is not reported in the Total in the Woo-commerce store

    • This reply was modified 2 years, 1 month ago by threnodyband.
    Plugin Author UPS

    (@officialups)

    Hello @threnodyband ,

    I’ll escalate this to my team to double check.

    Would you mind opening up a ticket on https://ecommerce.help/service/shipping/ups-plugins/#ticket

    Which would help us to work on this issue and communicate with you more efficiently.

    Best regards,
    Ruben Miller

    Thread Starter threnodyband

    (@threnodyband)

    I opened ticket 4079

    Plugin Author UPS

    (@officialups)

    Hello @threnodyband ,

    thank you very much.

    I’ll use the ticket as a main communication thread to you.

    Best regards
    Ruben Miller

    Plugin Author UPS

    (@officialups)

    Hello,

    this ticket has successfully been resolved!

Viewing 8 replies - 1 through 8 (of 8 total)
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