Shipping tax issue

Hello there,

I have to say – I’m really desperate. I have searched for days but I couldn’t find a fix for my problem.

Basically I have set shipping options in WC all without a tax. They appear correctly within the shop, but after I place an order – for some reason WC shows the shipping rate as “fixed charge + shipping tax”. Even though I have disabled the shipping taxes.

Here I have created a screenshot flow – https://drive.google.com/drive/folders/1n7IHCQ41-wUI-3xAlfCTAtANEYV0DYeJ?usp=sharing

1) on checkout it displays correctly

2) After I place an order – in the “order datails” it adds for some reason the “shipping tax” but as you can see it does not count it – so the final price is still the same

3) The same with email, which the admin and the customer receives

4) But in the admin dashboard, in the WC order section, you can see that the shipping rate is displayed correctly, without the tax and if I mark the order as “processing” it also shows the correct shipping rate int he email

5) This is my “Tax” settings

6)And those are “Tax zones”. I believe that there is the problem. Because no matter what I set here – when I make a customer order this settings is automatically overwritten (the name always overwrites to “Tax” and the shipping tick box always “ticks” itself)

I would be very grateful for any advice as I’m really desperáte and I have no idea why this is happening,
Thank you so much in advance and have a wonderful day!

• This topic was modified 7 years, 4 months ago by ketler.