Shipping will be charged twice

Hi @savannahgenetics

the Shipping will be charged twice, what i can do?

From what I understand, you’re having an issue with your orders being charged for shipping twice. I’ve looked into your site and tried to replicate the problem, but couldn’t find the same issue. This could be a temporary glitch or something specific to your site’s conditions.

Image Link: https://snipboard.io/kg1aYn.jpg

To help troubleshoot this problem, here are a few steps you can take:

1. Make sure your shipping methods are set up correctly: Navigate to WooCommerce > Settings > Shipping and review your shipping zones and methods. Make sure you haven’t accidentally duplicated any shipping methods. Here’s a quick guide on ?? Setting up Shipping Zones.
2. Look at your product settings: Sometimes, specific product settings can trigger extra shipping charges. Check that none of your products have individual shipping classes that might be causing the problem.
3. Try a default theme: The issue could be tied to your theme. Switch to a default theme, like Storefront, and see if the problem continues.
4. Turn off all plugins except WooCommerce: If the problem persists, there might be a conflict with one of your plugins. Deactivate all plugins except for WooCommerce and see if the issue remains. Here’s a helpful guide on how to test for conflicts: ?? How to Test for Plugin and Theme Conflicts.

If the issue still isn’t resolved after these steps, we’ll need more details to investigate further. Please provide more information about the specific conditions when this issue happens, like the product being purchased or the customer’s location.

It would be helpful if you could share your site’s System Status report. This will help us understand your site’s setup better and identify the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

If there are any fatal error logs, please share them as well. You can find them at WooCommerce > Status > Logs.

Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.