Shipping Zone Problem

Hi @websiteskmg

This site has shipping zones set up per zip code, some require a $50, $120, or $200 minimum order to be able to show the free delivery option. For some reason valid addresses with zip code and order amount set in a way they should work it is giving an error – There are no Delivery options available. Please ensure that your address has been entered correctly, or contact us if you need any help.

Why would that come up if a valid order amount was entered and valid address? Running Woocommerce 8.1.1. Temporarily I have entered a $120 minimum order amount in the locations not covered by these zones option on in the settings.

From what I understand, you’re experiencing some issues with the shipping zones on your WooCommerce site. Despite setting up your shipping zones accurately based on zip codes and minimum order amounts, you’re getting an error message that says “There are no Delivery options available”. You’re curious to know why this error pops up even when a valid order amount and address are provided.

First off, let’s make sure that each shipping zone is set up correctly with the appropriate zip codes and minimum order amounts. Also, have you enabled the free shipping method for each of these zones? Here’s a handy guide on ?? Setting up Shipping Zones.

If everything is in order, the issue might stem from a conflict with one of your plugins or your theme. To verify this, try temporarily deactivating all your plugins (except WooCommerce) and switch to the default WordPress theme like Storefront. If the error disappears, it indicates a conflict. You can then reactivate each plugin individually to pinpoint the troublemaker. Here’s a helpful guide on how to test for conflicts: ?? How to Test for Plugin and Theme Conflicts.

If the problem persists, we could use some additional information to diagnose and resolve the issue more efficiently. Could you share the exact steps you take when you encounter this error message? Also, could you provide us with screenshots of your shipping zone settings and the error message you’re seeing?

You can share screenshots using https://snipboard.io. Just follow the page instructions and paste the URL in your reply.

Additionally, sharing your site’s System Status report will give us a better understanding of your site’s setup and help us identify the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

If there are any fatal error logs, please share those too. You can find them under WooCommerce > Status > Logs.

Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.

Hey,

I deactivated plugins one by one and tried a couple themes. Here is the status – https://pastebin.com/SUeWvKkK

Here is the message at checkout – https://snipboard.io/BSagZy.jpg

What can be done next to get this working like it should?

Thanks!

Hi @websiteskmg

I deactivated plugins one by one and tried a couple themes. What can be done next to get this working like it should?

Thank you for your patience and for providing the detailed system status report as well as the screenshot of the error message. I appreciate your efforts in deactivating the plugins and switching themes to identify any potential conflicts.

Having reviewed the information you’ve provided, I can see that you have quite a number of plugins installed. Even though you’ve tried deactivating them one by one, it’s possible that there might be a conflict between two or more plugins when they are activated at the same time.

For our next step, I suggest conducting a full conflict test. This process involves deactivating all your plugins, except for WooCommerce, and switching to a default WordPress theme like Storefront. If this resolves the issue, reactivate your plugins one by one until the problem arises again. This approach will help us pinpoint the exact plugin causing the conflict.

In addition, I observed that you’re utilizing the “Conditional Shipping for WooCommerce By Lauri Karisola / WP Trio” plugin. This plugin might be interfering with your shipping settings. If you could, please review this plugin’s settings and ensure it’s configured correctly.

If you’ve already tried all these steps and the issue persists, could you provide us with more specific details about your shipping zones setup and the conditions you’ve set up in the ‘Conditional Shipping for WooCommerce By Lauri Karisola / WP Trio‘ plugin? This information will help us better understand the issue and provide a more precise solution.

Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.

Hey,

With only storefront theme and woocommerce, I am still getting the same message – https://snipboard.io/NOJDLT.jpg

This is how I have shipping zones set.
https://snipboard.io/F4rwsS.jpg

Let me know what you think?

Thanks!

Hi there @websiteskmg ??

Thank you for elaborating further on this.

With only storefront theme and woocommerce, I am still getting the same message – https://snipboard.io/NOJDLT.jpg

This is odd.

This is how I have shipping zones set.
https://snipboard.io/F4rwsS.jpg

Can you please share screenshots of their respectful settings screens, that appear upon selecting the Edit option? That will help us understand the issue better.

Once I hear back from you, I will be happy to investigate this further.

Thanks!