Shipping Zone – Save

  • Resolved wbbrito

    (@wbbrito)


    3 years, 10 months ago

    I update the plugin Dokan to V 3.1.2 (lite) and 3.1.4 (Pro), but when the sellers try to save the zip code zone, it’s not working.

    I don’t know whats happen

    The seller check the option to limit location region, click in save, but when open again the options of shipping this option to limitade is not checked.

    Anyone knows how to solve it?
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @wbbrito,

    I am sorry that you had to go through the Shipping Zone not being saved issue.
    Our team is aware of this issue and working to fix it in our next release of the Dokan Pro version.

    As per the guideline of this forum, I am unauthorized to discuss any queries related to the Dokan Pro version here since this forum is meant to provide support for the free version of the plugins.

    For further support, I would humbly request you to contact the support channel on our website.

    Thank You.

    Thread Starter wbbrito

    (@wbbrito)

    Hi @nawaz0705

    Thanks for the replies.

    And do you when you will have this new update?

    Asked why this impacts directly on my marketplace

    Thanks

    Hello @wbbrito ,

    Our updates are mostly released after each 15-20 days. The last update was on Jan 11 so the next update can be released at the end of this month.

    You can contact us via tickets to get the developed version of the plugin in case you want to use the fix, though using a developed version is not recommended on a live site.

    Thank you ??

Viewing 3 replies - 1 through 3 (of 3 total)
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