Shipping zones and inexplicable message

Hi there,

Please send the URL to a product on the site, and a shipping address you are using for testing so we can take a look.

Also, please send a screenshot of your Shipping Zones listed under WooCommerce > Settings > Shipping, and a screenshot of the settings page for that UK shipping zone. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply here.

Please also share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply. Please note that since this is a public forum, you may want to remove any sensitive information that you don’t want shared publicly.

Please let me know about the above points, or if you have any questions. Thank you!

Thank you for your response.

I know why I get this error now, either because the postcode does not fall into the shipping zone or because the minimum spend limit has not been met (in this case ￡20). I have set no classes, as it didn’t seem obvious that they were needed. As I have said, I can add another plugin which gives a reason for not proceeding to payment, but I cannot get rid of the confusing message.

The shipping screenshot is

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Oldest: 2020-08-10 18:24:48 +0000
Newest: 2020-09-10 12:52:15 +0000

`

The link to the shipping zone snippet seems to have gone astray – it is here

https://snipboard.io/g3Fjm8.jpg

Hi @saliw –

If you just want to reword the message, you could edit the language template. We have documentation on how to do that here.

I hope that helps!

Hi there,

I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.