Shipping Zones not Working

  • Resolved borellidesigns

    (@borellidesigns)


    7 years, 8 months ago

    Shipping zones are not working. We have a zone setup for “United States” which offers two options. Then we have a separate zone setup to offer Free shipping on orders over $20 to all states in the US, excluding Hawaii and Alaska.

    When I ordered the “Free Shipping zone” first it stopped triggering other shipping options altogether. When I order the “United States” standard shipping option first, it stops triggering the Free shipping.

    This worked correctly up until a few weeks ago. I thought an update to WP and all plugins would help fix this…but it still does not work.

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  • Thread Starter borellidesigns

    (@borellidesigns)

    I’ve resolved this by creating two shipping zones…..one including all 48 states, and the other only including Alaska and Hawaii. This works now.

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