Shipping zones not working

  • Resolved sadweb

    (@sadweb)


    3 years, 8 months ago

    Adding several shipping areas to cities. Each area has certain cities and a shipping price
    But when I choose a city, it doesn’t work, why?

    snipboard.io/FBRtPv.jpg

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @sadweb,

    Thanks for sending over the snipboard.io screenshot.

    The system will compare shipping addresses starting with the zone at the top. As soon as a match is found, everything below that is ignored.

    From your screenshot I see that the first shipping zone is Kuwait. If your customer is from any region/city within Kuwait the first zone will get triggered and all other zones below will be ignored.

    I’d move Kuwait down in the list at the bottom in zon5 so that the system will check all other cities/regions first.

    Hope this helps.

    • This reply was modified 3 years, 8 months ago by Mirko P..
    Thread Starter sadweb

    (@sadweb)

    Thank you brother, I understand
    Problem solved, thanks a lot bro
    My greetings

    Mirko P.

    (@rainfallnixfig)

    Hi @sadweb,

    Great, thanks for getting back.

    I’m now going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)
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