Shipping zones not working for US, Spain, Canada

Hello,

Is possible to create the shipping zones again? You can create exclusive shipping zones according to your needs.

For example, you can create a shipping zone model like this:

– Portugal
– Spain
– Rest of Europe
– United States
– Canada
– Rest of North America
– Rest of the World

That way you can avoid confusion, and also, in the future if you need to make changes to the shipping zones/fees it will be easier for you to implement changes.

You can refer to this documentation:
https://woocommerce.com/document/setting-up-shipping-zones/

Let us know if there are any questions.

Here i added individuals Shipping zones https://snipboard.io/CkP7d3.jpg

but it not work
you can see flat rate not showing for United state https://snipboard.io/Mcf1nz.jpg

also not showing for Spain and Canada…. but for other it works fine

https://snipboard.io/F4Lu3e.jpg

you can see For Germany it work fine

Hello,

Flexible Shipping: por Octolize – 4.11.9

Can you please temporarily deactivate the plugin above, switch your theme to Storefront, then please check if the issue persists?

If the issue is still present, please run a conflict test as explained in our documentation:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Let us know how it goes.

I deactivate all plugin and install and activate Storefront theme but result is same

https://snipboard.io/WiYSB6.jpg

https://snipboard.io/YvNrt3.jpg one plugin is activated ( WooCommerce )

https://snipboard.io/wdCKr3.jpg storefront is activated

Hello,

Thanks for the info, to take a closer look, please share a copy of any fatal error log found under WooCommerce > System Status > Logs (if any).

Cheers.

I did check but don’t see any fatal error

https://snipboard.io/tn3wGW.jpg you see it too

Thanks

Sorry i did see some fatal error

https://snipboard.io/r1tFzd.jpg please check

2022-06-10T16:41:28+00:00 CRITICAL syntax error, unexpected '<', expecting end of file in /home/ovsbelug/public_html/wp-content/plugins/code-snippets/php/admin-menus/ class-edit-menu.php(248) : eval()'d code on line 1

2022-06-10T17:05:56+00:00 CRITICAL syntax error, unexpected '.' in /home/ovsbelug/public_html/wp-content/plugins/code-snippets/php/admin-menus/class-edit-menu.php(248) : eval()'d code on line 5

2022-06-10T17:07:04+00:00 CRITICAL syntax error, unexpected '<' in /home/ovsbelug/public_html/wp-content/plugins/code-snippets/php/admin-menus/class-edit-menu .php(248) : eval()'d code on line 5

2022-06-10T17:09:02+00:00 CRITICAL syntax error, unexpected '{' in /home/ovsbelug/public_html/wp-content/plugins/code-snippets/php/admin-menus/class-edit-menu .php(248) : eval()'d code on line 4

2022-06-10T17:09:33+00:00 CRITICAL syntax error, unexpected '<' in /home/ovsbelug/public_html/wp-content/plugins/code-snippets/php/admin-menus/class-edit-menu .php(248) : eval()'d code on line 4

2022-06-10T17:11:47+00:00 CRITICAL syntax error, unexpected '{' in /home/ovsbelug/public_html/wp-content/plugins/code-snippets/php/admin-menus/class-edit-menu .php(248) : eval()'d code on line 2

2022-06-26T15:08:21+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 19286288 bytes) in /home/ovsbelug/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php on line 265

2022-06-26T18:37:29+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 19287904 bytes) in /home/ovsbelug/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php on line 265

2022-07-01T16:37:32+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 10489856 bytes) in /home/ovsbelug/public_html/wp-includes/functions.php on line 4247

2022-07-01T16:53:00+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 10489856 bytes) in /home/ovsbelug/public_html/wp-includes/functions.php on line 4247

2022-06-27T08:05:37+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 14684160 bytes) in /home/ovsbelug/public_html/wp-includes/functions.php on line 4247

2022-06-27T09:19:50+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 19297424 bytes) in /home/ovsbelug/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php on line 265

2022-06-27T09:51:27+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 19297424 bytes) in /home/ovsbelug/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php on line 265

2022-06-27T09:58:01+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 19297424 bytes) in /home/ovsbelug/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php on line 265

2022-06-27T09:58:51+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 19297424 bytes) in /home/ovsbelug/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php on line 265

2022-06-27T09:59:34+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 19297424 bytes) in /home/ovsbelug/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php on line 265

2022-06-27T10:00:02+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 19297424 bytes) in /home/ovsbelug/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php on line 265

2022-06-27T10:02:05+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 19297424 bytes) in /home/ovsbelug/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php on line 265

2022-06-27T10:02:38+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 19297424 bytes) in /home/ovsbelug/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php on line 265

I am not sure if i send you in right way… please let me know if there problem or you need more info

Hello @hamzadogar!

Thanks for sharing the error logs!

The logs show a memory limit and Code Snippet script issue.

Could you please try increasing the limit from your side or contacting your hosting provider to address the memory limit issue?

• We have a guide here on how to go about increasing your memory limit: https://woocommerce.com/document/increasing-the-wordpress-memory-limit/

As for the Code Snippets error, please consider re-running the conflict test shared above as a follow-up to addressing the memory limit issue.

Let us know how it turns out!

I already updated the php limits recently you can see that

https://snipboard.io/Mut8yV.jpg

https://snipboard.io/ztd2aG.jpg

There is no fatal error on WooCommerce… i think i shared you old log details about fatal error.. sorry about that

https://snipboard.io/6CiLrd.jpg you can see there is no fatal error log on today date

There is only one plugin activated WooCommerce and theme is storefront.

if you need admin access please let me know how can i share it with you privately

I allowed not login user to access checkout page. I open website in incognito mode and i see shipping rate not show for all countries on checkout page…. but when i logged in as admin shipping rate shows up for all countries except of US, Spain, Canada

There is No cache issue because if it is cache issue there will no changing show like when i allow user to place order without login and i able to access checkout page… i also did some other changings and it was showing on incognito mode so it is not cache issue…

also when i login as subscriber account shipping rate not show for all countries…. only for admin is showing excerpt of those countries… there is no cache plugin and for hosting i don’t think so there is any optimization or cache thing working….

Even if it is cache issue then for admin all countries shipping rates should have to show but it not…

I also reset the .htaccess file to default but result is same…

I also updated php to 8.0 version and enable the debug mode in wp-config.php file…

In website health there is no error that can effect the website you can see that too

https://snipboard.io/GqyNnO.jpg

Here is WooCommerce Status report

### WordPress Environment ###

WordPress address (URL): https://www.exclusivetopbrand.com
Site address (URL): https://www.exclusivetopbrand.com
WC Version: 6.6.1
REST API Version: ?6.6.1
WC Blocks Version: ?7.6.2
Action Scheduler Version: ?3.4.0
Log Directory Writable: ?
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.18
PHP Post Max Size: 256 MB
PHP Time Limit: 600
PHP Max Input Vars: 5000
cURL Version: 7.83.0
OpenSSL/1.1.1o

SUHOSIN Installed: –
MySQL Version: 10.3.35-MariaDB
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

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WC Database Prefix: etb_
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### Post Type Counts ###

attachment: 711
custom_css: 1
customize_changeset: 20
Elementor_library: 12
formator_forms: two
language_switcher: 6
mailpoet_page: 1
mc4wp-form: 1
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### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?Error messages should not be displayed to visitors.

### Active Plugins (1) ###

WooCommerce: by Automattic - 6.6.1

### Inactive Plugins (48) ###

Anywhere Elementor: by WPVibes - 1.2.6
Automatic Translate Addon For TranslatePress: by Cool Plugins – 1.0
Backup Duplicator & Migration - WP STAGING: by WP-STAGING
WPStagingBackup – 2.9.14

Boxy woocommerce custom redirect after checkout: by Mandep singh Maan – 1.0.1
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.6.1
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Contact Form 7: by Takayuki Miyoshi – 5.5.6.1
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CURCY - Multi Currency for WooCommerce: by VillaTheme - 2.1.22
Disable All WordPress Updates: by Oliver Schl?be – 1.7.0
Dynamic Visibility for Elementor: by Dynamic.ooo – 4.1.2
Elementor: by Elementor.com – 3.6.6
Elementor Header & Footer Builder: by Brainstorm Force
Nikhil Chavan – 1.6.11

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Facebook for WooCommerce: by Facebook - 2.6.16
File Manager Advanced: by modalweb - 4.1.5
Flat Rate per State/Country/Region for WooCommerce: by PT Woo Plugins (by Webdados) – 2.7.0
Flexible Shipping: by Octolize - 4.11.9
Kadence WooCommerce Email Designer: by Kadence WP - 1.5.2
Login/Signup Popup: by XootiX – 2.3
Maintenance Mode: by helderk - 2.2.3
MC4WP: Mailchimp for WordPress: by ibericode - 4.8.7
New User Approve: by WPExpertsio – 2.4.1
PowerPack Pro for Elementor: by Team IdeaBox - PowerPack Elements – 2.9.3
Product Visibility by Country for WooCommerce: by WP Wham - 1.4.8
Product Visibility by User Role for WooCommerce: by WP Wham - 1.8.0
ShopEngine: by Wpmet - 2.2.2
ShopEngine Pro: by Wpmet - 1.8.0
String Locator: by Clorith - 2.5.0
SVG Support: by Benbodhi – 2.4.2
Table Rate Shipping for WooCommerce: by JEM Plugins – 2.26
TranslatePress - Automatic User Language Detection Add-on: by Cozmoslabs
Razvan Mocanu – 1.0.8

TranslatePress - DeepL Automatic Translation Add-on: by Cozmoslabs
Georgian Cocora – 1.0.4

TranslatePress - Extra Languages ??Add-on: by Cozmoslabs
Razvan Mocanu – 1.0.1

TranslatePress - Multilingual: by Cozmoslabs
Razvan Mocanu
Madalin Ungureanu
Cristophor Hurduban – 2.2.9

TranslatePress - Navigation Based on Language Add-on: by Cozmoslabs
Madalin Ungureanu – 1.0.3

Ultimate Member: by Ultimate Member – 2.4.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
David Anderson – 1.22.12

UpSolution Core: by UpSolution - 8.8
WooCommerce Custom Payment Gateway: by WPRuby – 1.3.5
WooCommerce Payments: by Automattic - 4.3.0
WooCommerce Product Table Lite: by WC Product Table - 2.6.0
WooCommerce Shipping & Tax: by WooCommerce – 1.26.1 (update to version 1.26.2 is available)
WPBakery Page Builder: by Michael M - WPBakery.com - 6.2.0
YITH WooCommerce Wishlist: by YITH - 3.9.0
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4
Yoast SEO: by Team Yoast – 19.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: 
Decimal Separator: .
Number of Decimals: two
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated -2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Página da Loja: #11 - /shop/
Carrinho: #12 - /cart/
Finalizar compras: #13 - /checkout/
A minha conta: #14 - /my-account/
Termos e condi??es: #557 - /terms-and-conditions/

### Theme ###

Name: storefront
Version: 4.1.1
Author URL: https://woocommerce.com/
Child Theme: ?– If you are modifying your WooCommerce theme or a main theme that you have not built yourself
we recommend using a dependent theme. See: How to create a dependent theme

WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay- welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ?Next scheduled: 2022-07-05 14:40:40 +01:00
Options: ?
Notes: 82
Onboarding: skipped

### Action Scheduler ###

canceled: 1
Oldest: 2022-06-16 14:21:08 +0100
Newest: 2022-06-16 14:21:08 +0100

completed: 945
Oldest: 2022-06-03 16:42:47 +0100
Newest: 2022-07-04 15:41:45 +0100

Pending: 1
Oldest: 2022-07-05 11:18:11 +0100
Newest: 2022-07-05 11:18:11 +0100

### Status report information ###

Generated at: 2022-07-04 15:55:16 +01:00

let me know if you need more info

Thanks

Hi @hamzadogar!

I checked your site but your shipping zones aren’t working for me at all. Have you added them associated with a plugin or directly at the WooCommerce shipping tab? You can double-check it via WooCommerce > Settings > Shipping

I’m asking this also because on my test site, this item is named Shipping Zones, instead of Shipping Areas as shown on your screenshot, which is also in English.

Chances are that perhaps something is affecting it! I’d also recommend checking with your hosting company if they aren’t using any caching system on their side too. Purging them all may help you diagnose it.

Let us know how it goes! My very best,

It was not Cache issue but i fixed it

you can close the Thread

Hi @hamzadogar!

That’s great! We are glad you found a fix to it ??

It would be very appreciated if you could share the solution you got with the community so everybody can benefit from it.

Anyway, I’m marking this thread as resolved then. If you have further questions, you can create a new topic here: https://www.ads-software.com/support/plugin/woocommerce/#new-topic-0.

Cheers!