• Resolved mahadevansm

    (@mahadevansm)


    Mahadevan Santhimurthy <[email protected]>
    Attachments
    12:38 PM (1 hour ago)
    to support

    when i uninstall shiprocket plugin i have no issue but when i install i am getting

    1st issue
    i am unable to configure the plugin to my website, i am able to sign up with the plugin but when i click on save settings it is not getting saved and it is showing some error message like
    Notice: Undefined property: stdClass::$carrierId in /var/www/wp-content/plugins/shiprocket/includes/class-shiprocket-woocommerce-shipping-method.php on line 286

    2nd issue
    when i add items to cart, items are getting added but i am getting this message on my screen and checkout page is not loading.

    3rd issue
    i am not getting checkpincode option in product page

Viewing 1 replies (of 1 total)
  • Plugin Author Shiprocket

    (@shiprocket)

    @mahadevansm
    The inconvenience caused is regretted.
    We would request you to go to wp-config.php and define(‘WP_DEBUG’, true); and change this to define(‘WP_DEBUG’, false); for a quick fix.

    After updating the details if still facing any issues please drop an email on [email protected] or raise a ticket from the Shiprocket panel with all the details (register email id / Company id, store URL, channel name).

    Thanks & Regards
    Shiprocket

Viewing 1 replies (of 1 total)
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