Shipstation integration no longer works

  • Resolved danbrady

    (@danbrady)


    10 years ago

    Since upgrading woocommerce and the woocommerce shipstation plugin, then activating ithemes security – shipstation no longer works.

    Shipstation don’t provide a range of IP addresses to whitelist, but instead supply this domain:

    https://app.shipstation.com/

    Shipstation have recommended that we disable ithemes security, but we’re reluctant to do that and would rather fix the problems with integration (assuming this is simply a config issue).

    Any ideas?

    https://www.ads-software.com/plugins/better-wp-security/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter danbrady

    (@danbrady)

    To clarify, shipstation can’t update woocommerce order statuses and add tracking codes

    thanks

    Thread Starter danbrady

    (@danbrady)

    Have received the IP addresses from Shipstation, am trying that …

    Thread Starter danbrady

    (@danbrady)

    IP addresses didn’t help, but we think it’s working again now so I’m listing our steps.

    In ithemes security’s settings page, make sure xmlrpc restriction is set to ‘off‘ (it already was for us). This enables xmlrpc (ie, it doesn’t block it).

    Untick “Remove the RSD (Really Simple Discovery) header”.

    Then save the settings

    We also deactivated and reactivated the shipstation plugin.

    (The above refers to the Woothemes Shipstation plugin)

    Thread Starter danbrady

    (@danbrady)

    And make sure the path you are accessing can never be caught as a 404.

    If this page doesn’t exist, create a blank page:

    https://www.your-domain.com/woo-shipstation-api

Viewing 4 replies - 1 through 4 (of 4 total)
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