Shipstation Tracking not posting to order details page

  • Resolved vastdesign

    (@vastdesign)


    4 years ago

    Hi, we have an e-commerce store and we use Shipstation. Everything seems to work seamlessly except for tracking. The tracking number posts under notes of the order, but when the customer logs in to check the order they cannot see the tracking info. Do you know any way to solve this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    It sounds like you have a valid subscription with us. If so, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @vastdesign,

    Just a heads up, I’ll go ahead and mark this thread as resolved as it’s been inactive for a bit. Hopefully, you were able to create a ticket with us.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Shipstation Tracking not posting to order details page’ is closed to new replies.