Shop and product page corrupted

mainly this happens on the mobile version

Any reply please ?

Hello @ramzi27,

We are sorry for the delayed response.

It was our weekly holiday over here. That’s why we couldn’t respond earlier.

However, thank you very much for reporting this matter to us.

The issue you have described above usually occurs at the moment before the website content gets fully loaded.

We suspect that Elementor my not have been updated properly on your website. Hence, we would request to update the Elementor plugin properly at a staging site and check if the issue persists.

If you still encounter the issue after updating the Elementor plugin properly, please create a ticket in our support center.

https://woolentor.com/contact/

Our dedicated support team will definitely assist you with this.

Best regards,
Tarek Aziz
On behalf of ShopLentor team

@tarekht thank you for replying,

i will do what you said and see if the matter gets fixed, another question the price slider seams not working on the mobile view, is there something to be done from my end?

Thank you

You are so very welcome @ramzi27

Of course, please let me know how it goes.

Regarding the issue with the price slider, I appreciate you bringing this to our attention.

So, we have tested our plugin on our end to figure out the root cause of the issue. But the slider seems to be working perfectly fine on our end.

It is possible that there might be a conflict on your website, which is causing this particular issue.

Could you please open a ticket in our support center?

https://woolentor.com/contact/

This will enable us to further investigate the issue and provide you with an effective resolution.

Kind regards,
Tarek Aziz

@tarekht i will check if there is a problem from my end, thank you again

Yes, sure thing ??

Please let me know the update ??

Regards!