Shop error when activating the Pro plugin

Viewing 3 replies - 1 through 3 (of 3 total)
  • Heather

    (@heatherpekrul)

    I’m having the same issue, I think. I’m getting several JS console errors when the pro and regular plugins are enabled – the errors disappear when the plugins are disabled. Here’s what I’m getting:

    vtwpr-admin-script.js?ver=4.1.1:1015 Uncaught TypeError: Cannot set property ‘value’ of null

    load-scripts.php?c=1&load[]=hoverIntent,common,admin-bar,thickbox,plugin-install,svg-painter,heartb…:562 Uncaught TypeError: Cannot read property ‘hasClass’ of undefined

    I’m using WordPress 4.1.1.

    Plugin Author vark

    (@vark)

    Hi Folks,
    First, apologies to @basis Reclame – I didn’t get the notification of this post when it went up 4 days ago…

    Then, for you both – please contact me on my support page, and we’ll jump right on this. We’ll need to have a skype or teamviewer chat where you can share your screen and show me what’s happening. Support is at: https://www.varktech.com/support/ .

    As per WordPress forum rules, this support page is only for the Free version.

    Drop me a line!

    Best,
    Vark

    PS – Both of these issues sound like module conflicts. The way to test for this, is to deactivate all plugins except WOO and my 2, and change to a clean default theme like 2014. Test. If good, then add back 1 module. Retest. Continue until conflict identified.

    Best,
    Vark

    Plugin Author vark

    (@vark)

    Marking as resolved. Both users issues were due to conflicts …

Viewing 3 replies - 1 through 3 (of 3 total)
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