Shop Images Blurry when enabled for Shop Page

  • Resolved tylerpeffer921

    (@tylerpeffer921)


    1 year, 8 months ago

    Hello,

    https://drive.google.com/file/d/1BK9Rf4lnqqzIaTsOZwcNATDQOSwpIbaF/view

    On this page in the screenshot above, there are two shirts. The middle uses your plugin to display the swatches, and the one next to it does not. Other threads have said to check the theme settings, but those settings are working for the standard options.

    I have also disabled the swatches for the shop page, and it has fixed the problem. I would like to use these on my shop page, are you able to look into this error?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @tylerpeffer921,

    Greetings for the day!

    I apologize for the delayed response. I have visited the shop page and I couldn’t identify any issues. The page displays five products with their corresponding swatches, and the images appear to be functioning correctly.

    To provide visual confirmation, I have prepared a screenshot for you to review: https://d.pr/i/iPOTVS.

    Regarding the screenshot you shared, I’m unable to access it at the moment. https://d.pr/i/qVyHAE.

    Looking forward to your response.

    Best regards,

    Thread Starter tylerpeffer921

    (@tylerpeffer921)

    Thank you for the response!

    Just to clarify, I am referring to the product image of the shirt being blurry versus the other shirt images in my screen cap, which you should have access to now. It may just be my screen resolution showing the slight difference.

    Thanks for looking into this!

    Plugin Support Sravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @tylerpeffer921,

    Your shop page currently not showing variations, do you have a staging website so that you can enable variations on the shop page and share the shop page URL so that we can check your shop page and share our findings?

    Best,

    Thread Starter tylerpeffer921

    (@tylerpeffer921)

    I just activated swatches on my shop page URL.

    Plugin Support Sravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @tylerpeffer921,

    Are you referring to the first two products showing as blurry? It seems they look like that because of the design maybe? I have visited your shop page and I do not see any blurry images, please refer to this screen recording.

    Variation swatches show the image you set as an image swatch and do not change the image quality.

    Please let us know if we miss anything to understand the issue.

    Plugin Support Aamir

    (@aamiribsf)

    Hello @tylerpeffer921 ,

    It’s been a while since we haven’t heard from you so we are marking this thread as resolved.

    If you faced any other issues while using our product, feel free to start a new thread.

    Best regards,

Viewing 6 replies - 1 through 6 (of 6 total)
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