Shop manager can’t add product image

Hi Faisal212,
I am Vincent working from CS and sales department of Netbasebase team.
Many thanks for your downloading and using our plugin.
More importantly, thank you so much for your feedback.
Can you let me know which version of wordpress and woocommerce you are using? and what error are you facing? If possible, send us the screenshot so that we could support you better.

[ Signature deleted ]

• This reply was modified 5 years, 4 months ago by Jan Dembowski.

sorry for late response , I am using wordpress 5.1 and woocommerce 3.5.7
when i try to upload the image through woopanel as a shop manager i am getting this error. see the screenshots

View post on imgur.com

View post on imgur.com

if i add the products images as a admin it working fine at both wordpress and woopanel
but as an shop manager its work fine on wordpress admin but not not working on woopanel.
As a shop manager . I can successfull add the product ,update the product as an shop manager on woopanel but just product image upload is not working on woopanel

Hi Faisal212,

We got your points now. I delivered your description to our dev team. They are fixing it.
It is expected to finish the fixing next week.
I will keep you updated.

Regards,

Vincent

@netbaseteam I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials. I have flagged your account temporarily. That just means that your post will need to be approved and @ notifications from you will not work.

https://www.ads-software.com/support/guidelines/#the-bad-stuff

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

Also please lose all signatures in your replies. That’s not permitted in these forums.

https://www.ads-software.com/support/guidelines/#do-not-spam

Hello Jan Dembowski,

Yeah, we are so sorry for these mistakes. We never ask for credentials again.
Also, we will remove the the signatures in all our replies immediately.

Once again, thank you so much for your prompt support and reminds.