Shop Manager User Capability for Analytics

  • Resolved nkearns

    (@nkearns)


    4 years, 3 months ago

    What user capability needs to be added to the shop manager user role for the user to use the Analytics reports?

    Currently shop managers see an error.

    • This topic was modified 4 years, 3 months ago by nkearns.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi there!

    A Shop Manager should have access to the built-in WooCommerce Analytics by default. Perhaps you can share the details of the error they see?

    Could you please share a copy of your site’s System Status Report with us? To find it, go to WooCommerce ? Status, select “Get system report” and then “Copy for support”.? Then paste it here in your response.

    If you could share a screenshot that shows the problem, that would be helpful. You can upload the screenshot to your media library and share the link with us, or you can use a service like https://droplr.com/ or https://www.getcloudapp.com/ to share the image file.

    Thread Starter nkearns

    (@nkearns)

    Thank you for your reply! Since it should be working by default, I switched to a standard theme to test. It works with another theme, so I will need to investigate the issue with my custom theme.

    infomwway

    (@infomwway)

    Can you tell me what capabilities should I add to a role for my user to be able to handle Woocommerce Analytics reports?

Viewing 3 replies - 1 through 3 (of 3 total)
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