Shop page doesn’t display properly

  • Resolved bcourcet

    (@bcourcet)


    3 years, 3 months ago

    Hello,

    Shop Page does not display properly (>> https://engo-store.com/?page_id=56) while website display properly (>> https://engo-store.com/)

    There’s that error message :”There has been a critical error on this website.
    Learn more about troubleshooting WordPress”

    I increased PHP memory limit to 512MB but it did not fix it.

    Could you please help ?

    Thanks

    Regards

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi, bcourcet, I’m another WooCommerce user.

    Please try using the “Health Check” plugin to diagnose the issue: https://www.ads-software.com/plugins/health-check/.

    In the troubleshooting tab, you can disable all plugins and have the theme changed while logged in; visitors will see the website as if the plugin(s) and/or theme wasn’t changed.

    Please try deactivating plugins (besides WooCommerce) to determine if plugin(s) and/or theme(s) are causing your issue.

    You can also troubleshoot by examining the error logs, as described in the WooCommerce documentation: https://docs.woocommerce.com/document/finding-php-error-logs/

    Thread Starter bcourcet

    (@bcourcet)

    Hello Ian and thank you for you reply.

    Updating all Woocommerce plugins fixed the issue.

    Thanks for your help

    Plugin Support con

    (@conschneider)

    Engineer

    Hi again,

    Updating all Woocommerce plugins fixed the issue.

    Sweet. Thanks for letting us know.
    Closing this thread.

    All the best,

Viewing 3 replies - 1 through 3 (of 3 total)
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