• Resolved westham00

    (@westham00)


    I have an issue with the default sorting on the Shop archive.

    There is a discrepency with some product variations which means when I am sorting by low-high, some values are not correctly placed. You can see in my screenshot below, the order is not correct.

    I have deactivated all plugins, scripts and turned to Storefront theme. Yet i face the same issues. I have also tried clearing WooCommerce transients, expired transients, and regenerating the product lookup table. There’s no improvement.

    https://imgur.com/a/kHZHFA1

    Can anyone point me in the right direction? Here is my environment.

    Thank you

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Viewing 1 replies (of 1 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @westham00

    From the screenshot you shared, the issue might be related to the product data itself. Please check whether the prices for all variations are correctly entered. Also, if a product variation has a lower price, then the product will show on top by default.

    Additionally, head over to WooCommerce → Status → Tools, and do the following:

    • WooCommerce transients – Clear
    • Expired transients – Clear
    • Clear template cache – Clear
    • Capabilities – Reset Capabilities
    • Clear customer sessions -Clear
    • Product lookup tables – Regenerate
    • Regenerate the product attributes lookup table – Regenerate

    Next, please clear your browser cache and check again.

    I hope this provides some clarity. Please let us know if you have any other questions!

Viewing 1 replies (of 1 total)
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