shopbop widget activation mail

  • Resolved Lovebyn

    (@lovebyn)


    8 years, 11 months ago

    Please I need your help!

    I was have shopbop widget in my website, it was working well!! and then I remove it to get the last updated widget and after installing, there is an activation email should be received, but I don’t receive it whether inbox or in spam folder. So do you have a way to make it works again

    https://www.ads-software.com/plugins/shopbop-widget/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Shopbop

    (@shopbop)

    Hello there.

    It sounds as though you used the WordPress plugins section to first deactivate and then delete the widget, and then you installed the widget from scratch. If that is correct, then as part of this process you should have received an email, but it may be that your email provider has stopped the email coming through.

    If I could ask you to go to the Shopbop page on your WordPress blog again, then you should be able to re-enter your email, and this time could I ask you to try an email from another provider e.g. maybe a gmail or hotmail address.

    If that still does not work then if you could provide your blog url then I can look to see what activity our systems have detected.

    Best Regards

    The Support Team

    Plugin Author Shopbop

    (@shopbop)

    This has been confirmed as now working.

    Thread Starter Lovebyn

    (@lovebyn)

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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