ShopEngine add to cart widget does not show product “in stock” status

Hi @dnikod,

Thanks for contacting us and extremely sorry for the delayed response.

In our development environment, product stock status shows perfectly for every status. Could you please send a video of how reproduced the issue at your end? We will check the issue and update you as soon as possible.

Looking forward to your response.

Regards,
Amir

Hi Amir

Thanks for your reply. Here is an example video:
https://veed.io/view/4c478c36-fdc8-46de-94c0-8420fd278903

As you can see, the first one enabled was “backorder” tracking the stock amount and it displays fine. When I switch to “in stock” option, it doesn’t show anything. In stock shows only when I track the stock amount, but then it is also displaying the amount of items in the stock, which I wouldn’t like to display. Did I do something wrong or did I misunderstand the widget features?

Best,
Danijela

Hi @dnikod,

Hope you are doing fine and am extremely sorry for taking time in getting back to you.

In my development environment, the Stock status is showing perfectly. Please check this video for a better understanding. Could you please send us your website’s system info from Elementor > System Info? We will take a closer look at this issue.

Looking forward to your response.

Regards,
Amir

Hi @dnikod ,

We haven’t received any response from you and assuming that the issue is resolved now. For that reason, I’m marking this thread as resolved.

If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

Best Regards,
Amir