Shopify says this app is unsupported

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author andrewmrobbins

    (@andrewmrobbins)

    @doublemarvellouscork Try doing the following for me in order:

    1. Open WordPress and disconnect your Shopify store (if it’s connected)
    2. Open Shopify and manually delete the ShopWP app
    3. Go back into WordPress and try connecting your Shopify store again

    Does this process work?

    Plugin Author andrewmrobbins

    (@andrewmrobbins)

    I just took a closer look at this. I believe you should still be able to install and use the app like normal. This is just a warning from Shopify.

    I’m working this out with Shopify right now and hope to have the warning removed in the next week or so.

    Thread Starter doublemarvellouscork

    (@doublemarvellouscork)

    Thanks – so to clarify, it still would need to
    1) be deactivated from WP end
    2) manually uninstalled at Shopify end
    3) then reactivated at the WP end, is that right?

    The site is live now and I want to avoid any disasters…

    Plugin Author andrewmrobbins

    (@andrewmrobbins)

    @doublemarvellouscork You can probably skip #2. Just disconnect your store from ShopWP, and then reconnect from WordPress.

Viewing 4 replies - 1 through 4 (of 4 total)
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