Shoplentor single item page blank

  • Resolved sangetsu0412

    (@sangetsu0412)


    1 year, 11 months ago

    Hello,

    Since the latest wordpress update it seems like every single item page in my retsin.be webshop catalog is blank.

    If i look at the template in shoplentor/woolentor, it shows correctly.

    I try to set it to “default” but it won’t work.

    I’ve tried reverting to older version, no avail. I’ve tried remaking it, doesn’t help.

    I could use some assisstance.

    Thank you for your support

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @sangetsu0412,

    Thank you very much for contacting us ??

    I am sorry to hear about the inconvenience you had.

    Also, I have reviewed the page you shared above. But this sort of issue is so unlikely to happen.

    Could you please kindly check the template again and make sure you have added any widgets to it?

    If it is not working despite having widgets added to the template, please open a ticket on our support center.

    Our support team will look into this issue and help you resolve this.

    Best regards,
    Tarek

    Plugin Author Zenaul Islam

    (@zenaulislam)

    Hi, @sangetsu0412

    I hope you are doing well ??

    With due respect, I am reaching out to inform you guys that it’s been a while since we heard from you. Hopefully, you have managed to resolve the issue you were facing.

    So, I would like to mark this thread as “Resolved“. In case you require any further assistance, feel free to reach out.

    Our support team is always here to help.

    All the best,
    Zenaul Islam

Viewing 2 replies - 1 through 2 (of 2 total)
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