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Resolved frenzymermaids
(@frenzymermaids)

5 years, 3 months ago
Hi,

When I change any country in shopping cart page, then shipping price is not updating. It updates the shipping price after refreshing the entire page. Please note that I have enabled debug mode in shipping option from back end.

If I disable debug mode in shipping option then in shopping cart page there is no need to refresh page to update shipping price but after this when I proceed to checkout page suddenly shipping price changed to its normal lowest price according to selected country and weight. I want it to show the exact shipping charges according to the weight of the products I defined in back end in weight/country section. For Example:

Destination/Rate 0.5 1 1.5 2 2.5 3 3.5 4 4.5
AUSTRALIA 70.21 94.01 117.81 141.61 165.41 189.21 213.01 236.81 260.61
AUSTRIA 103.53 124.95 146.37 167.79 189.21 210.63 232.05 253.47 274.89
AZERBAIJAN 182.07 213.01 243.95 274.89 305.83 336.77 367.71 398.65 429.59

Can someone please help me to fix this issue.

You can demo by adding any product in cart through our website https://www.frenzymermaids.com

Looking forward to receive quick help.

Thanks & Regards,
Frenzy.
- This topic was modified 5 years, 3 months ago by frenzymermaids.
The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

AJ a11n
(@amandasjackson)

5 years, 3 months ago

Hi @frenzymermaids

From visiting your site, it looks like there is a shipping option using Aramex shipping to offer shipping rates based on the product’s weight/ dimensions and the shipping zone

Link to image: https://cld.wthms.co/UNc8EV

I would recommend reaching out to the developers of this plugin for assistance with the shipping on your site, as this is not included in the WooCommerce core shipping options.

Thread Starter frenzymermaids
(@frenzymermaids)

5 years, 3 months ago

Hi Amanda,

We are not using any third party plugin for shipping. It is a woocommerce plugin we are using for shipping.

Rates we received from Aramex we set for shipping charges in weight/country section.

Need your help to fix it.

Regards,
Frenzy.

AJ a11n
(@amandasjackson)

5 years, 3 months ago

Hi @frenzymermaids

The only shipping included in WooCommerce core is as explained here (none of which work with a product’s weight and dimensions:

* https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/core-shipping-options/

Even if a plugin uses “WooCommerce” in its title, it’s still an added plugin that is not part of core (which is what this forum support is for).

If you could you please share a copy of your site’s System Status, I’d be happy to locate the plugin and the developer’s name you will want to contact for support.

You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thread Starter frenzymermaids
(@frenzymermaids)

5 years, 3 months ago

`
### WordPress Environment ###

WordPress address (URL): https://www.frenzymermaids.com
Site address (URL): https://www.frenzymermaids.com
WC Version: 3.8.0
REST API Version: 1.0.2
Log Directory Writable:
WP Version: 5.2.4 – There is a newer version of WordPress available (5.3)
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron:
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.1.33 – We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 128 MB
PHP Time Limit: 180
PHP Max Input Vars: 5000
cURL Version: 7.59.0
OpenSSL/1.0.2r

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### Security ###

Secure connection (HTTPS):
Hide errors from visitors:

### Active Plugins (46) ###

WooCommerce added to cart popup (Ajax): by XootiX – 1.5 – Not tested with the active version of WooCommerce
All-in-One WP Migration: by ServMask – 7.9
ATUM Inventory Management for WooCommerce: by Stock Management Labs? – 1.6.2 – Not tested with the active version of WooCommerce
Contact Form 7: by Takayuki Miyoshi – 5.1.4
email subscription popup: by I Thirteen Web Solution – 1.2.9
Enhanced Category Pages: by Ciprian Amariei
Diana Amitroaei – 2.3.0

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Kadence WooCommerce Email Designer: by Kadence WP – 1.3.5
oik Weight/Country Shipping: by bobbingwide – 1.3.4 – Not tested with the active version of WooCommerce
Popup Maker: by Popup Maker – 1.8.14
Popup: by Gopi Ramasamy – 11.8
PW WooCommerce BOGO Pro: by Pimwick
LLC – 2.90 – Not tested with the active version of WooCommerce

Qty Increment Buttons for WooCommerce: by taisho – 2.5.1 – Not tested with the active version of WooCommerce
Slider Revolution: by ThemePunch – 5.4.8.1
SSL Insecure Content Fixer: by WebAware – 2.7.2
States, Cities, and Places for Woocommerce: by Kingsley Ochu – 1.2.0 – Not tested with the active version of WooCommerce
Telr Secure Payments: by Telr – 2.0 – Not tested with the active version of WooCommerce
TI WooCommerce Wishlist Plugin: by TemplateInvaders – 1.14.6 – Not tested with the active version of WooCommerce
All In One Addons for WPBakery Page Builder (formerly Visual Composer): by Sike – 3.5.2
WPBakery Page Builder (Visual Composer) Clipboard: by bitorbit – 4.5.1
Product Gallery Slider for Woocommerce: by codeixer – 2.0.3 – Not tested with the active version of WooCommerce
Product Slider for WooCommerce: by ShapedPlugin – 2.1.15 – Not tested with the active version of WooCommerce
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4 – Not tested with the active version of WooCommerce
WooCommerce Extended Coupon Features FREE: by Soft79 – 3.1.2 – Not tested with the active version of WooCommerce
WooCommerce Bulk Editor: by realmag777 – 2.0.4 – Not tested with the active version of WooCommerce
WooCommerce Checkout Field Editor: by WooCommerce – 1.5.16 – Not tested with the active version of WooCommerce
WooSwatches – Woocommerce Color or Image Variation Swatches: by woomatrix – 2.5.1 – Not tested with the active version of WooCommerce
WooCommerce Checkout Fields & Fees: by Lagudi Domenico – 5.7 – Not tested with the active version of WooCommerce
WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.3.5 – Not tested with the active version of WooCommerce
WooCommerce Currency Switcher: by realmag777 – 2.2.7 – Not tested with the active version of WooCommerce
WooCommerce Google Analytics Pro: by SkyVerge – 1.6.3 – Not tested with the active version of WooCommerce
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.3.5
WooCommerce Social Login: by SkyVerge – 2.5.3 – Not tested with the active version of WooCommerce
WooCommerce Table Rate Shipping | VestaThemes.com: by Bolder Elements – 4.1.2 – Not tested with the active version of WooCommerce
WooCommerce TM Extra Product Options: by themeComplete – 4.9.9 – Not tested with the active version of WooCommerce
WooCommerce TM Extra Product Options Weight addon: by themecomplete – 1.0.4 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.8.0
Yoast SEO Premium: by Team Yoast – 12.2
WPForms Signatures: by WPForms – 1.1.3
WPForms User Registration: by WPForms – 1.2.0
WPForms: by WPForms – 1.5.1.3
YITH FAQ Plugin for WordPress Premium: by YITH – 1.0.7 – Not tested with the active version of WooCommerce
YITH WooCommerce Order Tracking Premium: by YITH – 1.5.5 – Not tested with the active version of WooCommerce

### Inactive Plugins (4) ###

Cache Enabler: by KeyCDN – 1.3.4
Gallery Box: by Noor alam – 1.7.3
Improved Product Options for WooCommerce: by 7VX LLC
USA CA – 4.8.0 – Not tested with the active version of WooCommerce

WooCommerce Cart: by XootiX – 1.0.2 – Not tested with the active version of WooCommerce

### Settings ###

API Enabled:
Force SSL:
Currency: AED (AED)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
mix and match (mix-and-match)
simple (simple)
variable (variable)
wbs_bundle (wbs_bundle)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #4 – /shop/
Cart: #5 – /cart/
Checkout: #6 – /checkout/
My account: #7 – /my-account/
Terms and conditions: #5614 – /terms-conditions/

### Theme ###

Name: Betheme Child
Version: 1.6.1
Author URL: https://muffingroup.com
Child Theme:
Parent Theme Name: Betheme
Parent Theme Version: 21.0.3
Parent Theme Author URL: https://muffingroup.com/
WooCommerce Support:

### Templates ###

Overrides: betheme/woocommerce/archive-product.php
/home/hanaa006/public_html/wp-content/plugins/woocommerce-tm-extra-product-options/templates/cart/cart-item-data.php
betheme/woocommerce/cart/cart.php
betheme/woocommerce/cart/mini-cart.php
betheme/woocommerce/content-product.php
betheme/woocommerce/content-single-product.php
betheme/woocommerce/loop/loop-end.php
betheme/woocommerce/loop/loop-start.php
betheme/woocommerce/loop/no-products-found.php
betheme/woocommerce/loop/pagination.php
betheme/woocommerce/notices/error.php
betheme/woocommerce/notices/notice.php
betheme/woocommerce/notices/success.php
betheme/woocommerce/single-product/add-to-cart/external.php
betheme/woocommerce/single-product/meta.php
betheme/woocommerce/single-product/product-image.php
betheme/woocommerce/single-product/product-thumbnails.php
betheme/woocommerce/single-product/sale-flash.php
betheme/woocommerce/single-product/tabs/additional-information.php
betheme/woocommerce/single-product/tabs/description.php
betheme/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0
betheme/woocommerce/single-product/title.php

Outdated Templates:

Learn how to update

### TI WooCommerce Wishlist Templates ###

Overrides: –

### Action Scheduler ###

Complete: 124
Oldest: 2019-10-16 18:25:27 +0000
Newest: 2019-11-16 03:25:43 +0000

Pending: 5
Oldest: 2019-11-17 02:44:09 +0000
Newest: 2019-11-17 03:25:43 +0000

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –
Thread Starter frenzymermaids
(@frenzymermaids)

5 years, 3 months ago
```
### WordPress Environment ###

WordPress address (URL): https://www.frenzymermaids.com
Site address (URL): https://www.frenzymermaids.com
WC Version: 3.8.0
REST API Version:  1.0.2
Log Directory Writable: 
WP Version: 5.3
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: 
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.1.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 128 MB
PHP Time Limit: 180
PHP Max Input Vars: 5000
cURL Version: 7.59.0
OpenSSL/1.0.2r

SUHOSIN Installed: –
MySQL Version: 5.6.40-84.0-log
Max Upload Size: 128 MB
Default Timezone is UTC: 
fsockopen/cURL: 
SoapClient: 
DOMDocument: 
GZip: 
Multibyte String: 
Remote Post: 
Remote Get: 

### Database ###

WC Database Version: 3.8.0
WC Database Prefix: fm_
MaxMind GeoIP Database: 
Total Database Size: 26.58MB
Database Data Size: 22.84MB
Database Index Size: 3.74MB
fm_woocommerce_sessions: Data: 1.02MB + Index: 0.03MB + Engine MyISAM
fm_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
fm_woocommerce_order_itemmeta: Data: 0.27MB + Index: 0.15MB + Engine MyISAM
fm_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fm_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_aiowps_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_aiowps_failed_logins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_aiowps_global_meta: Data: 6.08MB + Index: 0.00MB + Engine MyISAM
fm_aiowps_login_activity: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
fm_aiowps_login_lockdown: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_aiowps_permanent_block: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_atum_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_atum_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_atum_product_data: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
fm_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fm_comments: Data: 0.09MB + Index: 0.06MB + Engine MyISAM
fm_country_filter_analytics: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_ecp_x_category: Data: 0.01MB + Index: 0.04MB + Engine MyISAM
fm_es_deliverreport: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_es_emaillist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_es_notification: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_es_sentdetails: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_es_subscriber_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_es_templatetable: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_et_bloom_stats: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
fm_ewwwio_images: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
fm_ewwwio_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_followup_coupons: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_followup_coupon_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_followup_customers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fm_followup_customer_carts: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
fm_followup_customer_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_followup_customer_orders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_followup_email_excludes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_followup_email_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_followup_email_orders: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
fm_followup_email_tracking: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_followup_followup_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_followup_order_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_followup_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_followup_subscribers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fm_followup_subscribers_to_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_followup_subscriber_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_content_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_core_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_languages: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fm_icl_languages_translations: Data: 0.10MB + Index: 0.07MB + Engine MyISAM
fm_icl_locale_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_message_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_node: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_reminders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_strings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_string_positions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_string_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_string_translations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_translate: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_translate_job: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_translations: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
fm_icl_translation_batches: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_icl_translation_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_ig_blocked_emails: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_ig_campaigns: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_ig_contacts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_ig_contacts_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_ig_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_ig_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_ig_lists_contacts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_ig_mailing_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_ig_sending_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_itsec_distributed_storage: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_itsec_lockouts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_itsec_logs: Data: 0.42MB + Index: 0.03MB + Engine MyISAM
fm_itsec_temp: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fm_layerslider: Data: 0.16MB + Index: 0.00MB + Engine MyISAM
fm_layerslider_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_ms_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_newsletter: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fm_newsletter_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fm_newsletter_sent: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fm_newsletter_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fm_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fm_nl_subscriptions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fm_nm_personalized: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_options: Data: 3.18MB + Index: 0.16MB + Engine MyISAM
fm_postmeta: Data: 3.82MB + Index: 0.79MB + Engine MyISAM
fm_posts: Data: 5.77MB + Index: 0.26MB + Engine MyISAM
fm_pum_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_pv_commission: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
fm_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_revslider_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
fm_revslider_slides: Data: 0.11MB + Index: 0.00MB + Engine MyISAM
fm_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_rg_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_rg_form_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_rg_form_view: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_rg_incomplete_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_rg_lead: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_rg_lead_detail: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_rg_lead_detail_long: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_rg_lead_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_rg_lead_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
fm_terms: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
fm_term_relationships: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
fm_term_taxonomy: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
fm_tinvwl_analytics: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_tinvwl_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_tinvwl_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_usermeta: Data: 0.09MB + Index: 0.05MB + Engine MyISAM
fm_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fm_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_wc_product_meta_lookup: Data: 0.02MB + Index: 0.05MB + Engine MyISAM
fm_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fm_wc_warranty_products: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_woobe_history: Data: 0.16MB + Index: 0.19MB + Engine InnoDB
fm_woobe_history_bulk: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
fm_woocommerce_bundled_itemmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fm_woocommerce_bundled_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_wpforms_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fm_wpforms_entry_fields: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
fm_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
fm_wps_hit: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_wps_index: Data: 0.92MB + Index: 1.26MB + Engine MyISAM
fm_wps_key: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
fm_wps_object_type: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
fm_wps_query: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_wps_uri: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_wps_user_agent: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_yith_wapo_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_yith_wapo_types: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
fm_yoast_seo_links: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
fm_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
fm_ywcars_messagemeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
fm_ywcars_messages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Security ###

Secure connection (HTTPS): 
Hide errors from visitors: 

### Active Plugins (46) ###

WooCommerce added to cart popup (Ajax): by XootiX – 1.5 – Not tested with the active version of WooCommerce
All-in-One WP Migration: by ServMask – 7.10
ATUM Inventory Management for WooCommerce: by Stock Management Labs? – 1.6.3.1
Contact Form 7: by Takayuki Miyoshi – 5.1.5
email subscription popup: by I Thirteen Web Solution – 1.2.9
Enhanced Category Pages: by Ciprian Amariei
Diana Amitroaei – 2.3.0

Featured Images for Categories: by HelpForWP – 2.1.1
Flip Boxes: by Cool Plugins – 1.6
Insert Pages: by Paul Ryan – 3.5.1
WPBakery Page Builder: by Michael M - WPBakery.com – 5.7
Kadence WooCommerce Email Designer: by Kadence WP – 1.3.5
oik Weight/Country Shipping: by bobbingwide – 1.3.4 – Not tested with the active version of WooCommerce
Popup Maker: by Popup Maker – 1.8.14
Popup: by Gopi Ramasamy – 11.8
PW WooCommerce BOGO Pro: by Pimwick
LLC – 2.90 – Not tested with the active version of WooCommerce

Qty Increment Buttons for WooCommerce: by taisho – 2.5.1 – Not tested with the active version of WooCommerce
Slider Revolution: by ThemePunch – 5.4.8.1
SSL Insecure Content Fixer: by WebAware – 2.7.2
States, Cities, and Places for Woocommerce: by Kingsley Ochu – 1.2.0 – Not tested with the active version of WooCommerce
Telr Secure Payments: by Telr – 2.0 – Not tested with the active version of WooCommerce
TI WooCommerce Wishlist Plugin: by TemplateInvaders – 1.14.6 – Not tested with the active version of WooCommerce
All In One Addons for WPBakery Page Builder (formerly Visual Composer): by Sike – 3.5.2
WPBakery Page Builder (Visual Composer) Clipboard: by bitorbit – 4.5.1
Product Gallery Slider for Woocommerce: by codeixer – 2.0.3 – Not tested with the active version of WooCommerce
Product Slider for WooCommerce: by ShapedPlugin – 2.1.15 – Not tested with the active version of WooCommerce
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4 – Not tested with the active version of WooCommerce
WooCommerce Extended Coupon Features FREE: by Soft79 – 3.1.2 – Not tested with the active version of WooCommerce
WooCommerce Bulk Editor: by realmag777 – 2.0.4 – Not tested with the active version of WooCommerce
WooCommerce Checkout Field Editor: by WooCommerce – 1.5.16 – Not tested with the active version of WooCommerce
WooSwatches - Woocommerce Color or Image Variation Swatches: by woomatrix – 2.5.1 – Not tested with the active version of WooCommerce
WooCommerce Checkout Fields & Fees: by Lagudi Domenico – 5.7 – Not tested with the active version of WooCommerce
WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.3.5 – Not tested with the active version of WooCommerce
WooCommerce Currency Switcher: by realmag777 – 2.2.7 – Not tested with the active version of WooCommerce
WooCommerce Google Analytics Pro: by SkyVerge – 1.6.3 – Not tested with the active version of WooCommerce
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.3.5
WooCommerce Social Login: by SkyVerge – 2.5.3 – Not tested with the active version of WooCommerce
WooCommerce Table Rate Shipping |  VestaThemes.com: by Bolder Elements – 4.1.2 – Not tested with the active version of WooCommerce
WooCommerce TM Extra Product Options: by themeComplete – 4.9.10
WooCommerce TM Extra Product Options Weight addon: by themecomplete – 1.0.4 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.8.0
Yoast SEO Premium: by Team Yoast – 12.2
WPForms Signatures: by WPForms – 1.1.3
WPForms User Registration: by WPForms – 1.2.0
WPForms: by WPForms – 1.5.1.3
YITH FAQ Plugin for WordPress Premium: by YITH – 1.1.2
YITH WooCommerce Order Tracking Premium: by YITH – 1.5.5 – Not tested with the active version of WooCommerce

### Inactive Plugins (4) ###

Cache Enabler: by KeyCDN – 1.3.4
Gallery Box: by Noor alam – 1.7.3
Improved Product Options for WooCommerce: by 7VX LLC
USA CA – 4.8.0 – Not tested with the active version of WooCommerce

WooCommerce Cart: by XootiX – 1.0.2 – Not tested with the active version of WooCommerce

### Settings ###

API Enabled: 
Force SSL: 
Currency: AED (AED)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
mix and match (mix-and-match)
simple (simple)
variable (variable)
wbs_bundle (wbs_bundle)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #4 - /shop/
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My account: #7 - /my-account/
Terms and conditions: #5614 - /terms-conditions/

### Theme ###

Name: Betheme Child
Version: 1.6.1
Author URL: https://muffingroup.com
Child Theme: 
Parent Theme Name: Betheme
Parent Theme Version: 21.0.3
Parent Theme Author URL: https://muffingroup.com/
WooCommerce Support: 

### Templates ###

Overrides: betheme/woocommerce/archive-product.php
/home/hanaa006/public_html/wp-content/plugins/woocommerce-tm-extra-product-options/templates/cart/cart-item-data.php
betheme/woocommerce/cart/cart.php
betheme/woocommerce/cart/mini-cart.php
betheme/woocommerce/content-product.php
betheme/woocommerce/content-single-product.php
betheme/woocommerce/loop/loop-end.php
betheme/woocommerce/loop/loop-start.php
betheme/woocommerce/loop/no-products-found.php
betheme/woocommerce/loop/pagination.php
betheme/woocommerce/notices/error.php
betheme/woocommerce/notices/notice.php
betheme/woocommerce/notices/success.php
betheme/woocommerce/single-product/add-to-cart/external.php
betheme/woocommerce/single-product/meta.php
betheme/woocommerce/single-product/product-image.php
betheme/woocommerce/single-product/product-thumbnails.php
betheme/woocommerce/single-product/sale-flash.php
betheme/woocommerce/single-product/tabs/additional-information.php
betheme/woocommerce/single-product/tabs/description.php
betheme/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0
betheme/woocommerce/single-product/title.php

Outdated Templates: 
					
					
						Learn how to update

### TI WooCommerce Wishlist Templates ###

Overrides: –

### Action Scheduler ###

Complete: 126
Oldest: 2019-10-17 18:37:14 +0000
Newest: 2019-11-17 03:36:32 +0000

Pending: 5
Oldest: 2019-11-18 03:21:02 +0000
Newest: 2019-11-18 03:36:33 +0000

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –
```
AJ a11n
(@amandasjackson)

5 years, 3 months ago

Hi @frenzymermaids

Thanks for sending along the System Status Report. From that I can see there are a few plugins active that may be affecting the Shipping on the site:

oik Weight/Country Shipping: by bobbingwide – 1.3.4
WooCommerce Table Rate Shipping | VestaThemes.com: by Bolder Elements – 4.1.2

WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4
WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.3.5

It sounds like the issue may be with either the oik Weight/Country Shipping: by bobbingwide – 1.3.4 or the WooCommerce Table Rate Shipping | VestaThemes.com: by Bolder Elements – 4.1.2 plugins. I would recommend reaching out to the developers of those plugins for further assistance with this as it is not an issue with one of the WooCommerce core shipping options.

Thread Starter frenzymermaids
(@frenzymermaids)

5 years, 3 months ago

Dear Amanda,

Thanks for guidelines and support. You are too good to sort out the issues.

Thanks & Regards,
Frenzy Mermaids.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Shopping cart & checkout page not updating shipping price’ is closed to new replies.

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