Shopping cart icon is not active

  • The shopping cart icon, which usually sits in the upper right corner, is not active. Clicking on it does not open the shopping cart.

    All plugins are updated.

    Does anyone have any idea how to solve the problem?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @enrico99 ,

    What is the expected behavior? I checked and there is no link here:- https://share.getcloudapp.com/nOuLxG0E

    If opening a side cart, when you check the console, there is an error coming from Elementor Pro. See this:- https://share.getcloudapp.com/rRuzY4p7

    Perhaps this was caused by a conflict with another plugin or theme.

    Try to deactivate plugins one by one or switch to the default theme. To isolate what’s causing the issue.

    If you are also using a caching plugin, try to temporarily deactivate it. Maybe the minification from the caching plugin is causing this issue too.

    Lastly, you can reach out to Elementor support for assistance.

    I hope this helps.

    Thread Starter enrico99

    (@enrico99)

    Hi @jhimross

    Thank you a lot for your quick support. Since there is a missing link and I don’t know how/where to add the link I better get in touch with the Elementor support team.

    Best regards

Viewing 2 replies - 1 through 2 (of 2 total)
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