• Resolved vkings24

    (@vkings24)


    HI

    As I am adding products shopping cart is not getting updated. Its always shows 0 there and on clicking icon nothing shows up . Here are the system status report :-

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Database</p> <p>WC Database Version: 7.2.0<br>WC Database Prefix: TmX_<br>Total Database Size: 33.23MB<br>Database Data Size: 29.85MB<br>Database Index Size: 3.38MB<br>TmX_woocommerce_sessions: Data: 0.04MB + Index: 0.00MB + Engine MyISAM<br>TmX_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>TmX_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>TmX_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>TmX_woocommerce_order_items: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>TmX_woocommerce_order_itemmeta: Data: 0.49MB + Index: 0.03MB + Engine MyISAM<br>TmX_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>TmX_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>TmX_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>TmX_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine 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See: How to create a child theme</p> <p>WooCommerce Support: ? Templates</p> <p>Overrides: flone/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0<br>flone/woocommerce/cart/cart-totals.php<br>flone/woocommerce/cart/cart.php version 7.0.1 is out of date. The core version is 7.9.0<br>flone/woocommerce/cart/cross-sells.php<br>flone/woocommerce/cart/mini-cart.php version 5.2.0 is out of date. The core version is 7.9.0<br>flone/woocommerce/checkout/form-checkout.php<br>flone/woocommerce/content-product.php<br>flone/woocommerce/content-single-product.php<br>/home/basicsby/public_html/wp-content/plugins/easy-login-woocommerce//templates//xoo-el-wc-form-login.php<br>flone/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.8.0<br>flone/woocommerce/loop/add-to-cart.php<br>flone/woocommerce/loop/loop-end.php<br>flone/woocommerce/loop/loop-start.php<br>/home/basicsby/public_html/wp-content/plugins/easy-login-woocommerce//templates//xoo-el-wc-form-login.php<br>flone/woocommerce/product-searchform.php<br>flone/woocommerce/single-product/product-image.php version 3.5.6 is out of date. The core version is 7.8.0<br>flone/woocommerce/single-product/product-thumbnails.php<br>flone/woocommerce/single-product/rating.php<br>flone/woocommerce/single-product/related.php<br>flone/woocommerce/single-product.php<br>flone/woocommerce/content-product_cat.php</p> <p>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update</code></pre> <p>WooPayments</p> <p>Version: 7.5.3<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 219905165<br>Account ID: acct_1NGRRf2HcermHNiJ<br>Payment Gateway: Enabled<br>Test Mode: Disabled<br>Enabled APMs: card<br>WooPay: Not eligible<br>Apple Pay / Google Pay: Enabled (product,cart,checkout)<br>Fraud Protection Level: basic<br>Multi-currency: Enabled<br>Public Key Encryption: Disabled<br>Auth and Capture: Enabled<br>Documents: Disabled<br>Logging: Disabled Klarna Payments Request Log</p> <p>No Klarna Payment errors: Klarna Countries</p> <p>Production Countries: No countries selected<br>Test Countries: No countries selected Admin</p> <p>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>product-linked<br>product-pre-publish-modal<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p>Disabled Features: minified-js<br>new-product-management-experience<br>product-custom-fields<br>settings<br>async-product-editor-category-field<br>launch-your-store</p> <p>Daily Cron: ? Next scheduled: 2024-05-02 14:20:15 +00:00<br>Options: ?<br>Notes: 202<br>Onboarding: completed Action Scheduler</p> <p>Complete: 53<br>Oldest: 2024-04-02 11:32:09 +0000<br>Newest: 2024-05-02 12:03:08 +0000</p> <p>Failed: 12<br>Oldest: 2022-01-05 16:03:30 +0000<br>Newest: 2024-05-02 10:15:25 +0000</p> <p>Pending: 2<br>Oldest: 2024-05-02 22:38:44 +0000<br>Newest: 2024-05-03 09:14:12 +0000 Status report information</p> <p>Generated at: 2024-05-02 12:47:54 +00:00<br>`

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Stef

    (@serafinnyc)

    Sorry, can you please use a code block and reformat your systems report? This method makes it harder to read. Thanks

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hey @vkings24

    I checked your website and was able to replicate the issue. This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront or Twenty Twenty-Four
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you do not see the same problem after completing the conflict test, then you know the problem was with the plugins and theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Additionally, since you are using a third-party premium theme and that cart feature has been added with custom code, it would be best to reach out to the theme’s developers for further assistance here.

    I hope that helps! Let me know once you have done a conflict test!

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @vkings24

    I’m marking this topic as “resolved” due to recent inactivity. If more assistance is needed, feel free to post back here or open a new topic.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Shopping cart icon not showing correct number of products’ is closed to new replies.