Shops is no longer available in your region (South Africa)

  • Not a reflection on the plugin, but, our FB shop just disappeared, with no warning or notification from Facebook. When we noticed this and logged into Business Suite we saw a notification at the top of the page that stated “Shops is no longer available in your region”. Very disappointing Facebook, please do better.

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  • Plugin Support darcie

    (@darciemg)

    Hi there,

    Thanks for the message! This review section is for the plugin experience and support only, so your feedback here doesn’t get shared with Meta regarding their changes in how Facebook Shops work. This plugin does not control the Shop on your Facebook page. I’d advise you to contact Meta directly to give your feedback. I’m sure it is disappointing that their changes have impacted your page.

    You may also want to this announcement from Meta: https://www.facebook.com/business/help/953630345801994

    Here is their new guide regarding setting up a shop: https://www.facebook.com/business/help/268860861184453

    With Facebook for WooCommerce, you should still be able to sync your products to your Meta catalog to be used for creating ads and tagging products. If you need any support with the settings in Facebook for WooCommerce, please open a support topic.

    All the best.

Viewing 1 replies (of 1 total)
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