ShopSite Order Anywhere Pull Down Menu Not Working

  • I recently updated WordPress to Version 3.9.1 and ever since then some of my ShopSite Order Anywhere codes are not read correctly on WordPress.

    I use the pull down menus for multiple products on my site. Now when I paste the code into WordPress I have a multiple pull down menus for one specific option instead of one menu for all the options.

    You can see my problem on this webpage:

    https://www.pawsitivelypurrfectanimal.com/cat-supplies/litter-boxes/durascoop-deluxe-litter-scoop/

    On the webpage I provided, the blue and orange is supposed to be together in one pull down menu.

    I’ve contacted ShopSite and my host, iPage, who neither one fixed the problem and said to contact WordPress.

    Any help would be much appreciated!

    Thanks,

    Michelle S.

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  • Have you tried:

    • flushing any caching plugins you might be running, as well as server and/or browser caches.
    • deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read ”How to deactivate all plugins when you can’t log in to wp-admin” if you need help). Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old
    • switching to the Twenty Fourteen theme to rule out any theme-specific problems. If you can’t log in to change themes, you can remove the theme folders via FTP so the only one is twentyfourteen. That will force your site to use it.
    • manually upgrading. When all else fails, download a fresh copy of the latest.zip file (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first.
Viewing 1 replies (of 1 total)
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