• Resolved klivingston

    (@klivingston)


    The short code did not work in a post in the free version, nor did the album show any pictures. After a lot of research, I finally got the free version of Gallery Bank off my site without access to an uninstall button (bad), and deactivated it. I paid my $8, loaded the “pro” version of Gallery Bank, and was at least able to create an album. The short code still does not work in a post.

    https://www.ads-software.com/extend/plugins/gallery-bank/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor gallery-bank

    (@gallery-bank)

    Hi klivingston,

    Kindly share the link of your WordPress Site and send login details at [email protected]

    This looks like a theme conflict or a conflict with any other plugin.

    Please share asap so we can quickly resolve the issue for you.

    Thanks

    Support Team

    Thread Starter klivingston

    (@klivingston)

    Gallery Bank’s tech support worked great on my short code problem, which really wasn’t the problem. I was uploading photos into the description area instead of scrolling deeper down the page to the “upload now” tab. Thanks, Gallery Bank. Things are working great now.

    Plugin Contributor gallery-bank

    (@gallery-bank)

    Thanks for your message.

Viewing 3 replies - 1 through 3 (of 3 total)
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