Short date stuck to today’s date on some events

Hi,

Thanks for getting in touch, and sorry to hear about your experience.

Please could you share your system information with me by copy / pasting that information into your response https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/. I want to see how your site is set up.

Once I have the information, I’ll be able to make a more informed solution to this issue.

Please let me know if you have any questions, I’ll be glad to answer them.

Kind regards,
Allen
TEC Support

Hi,
Here it is:

Home URL
https://www.etudes-camusiennes.fr
Site URL
https://www.etudes-camusiennes.fr
Site Language
fr_FR
Character Set
UTF-8
Name
xxx
Email
xxx
Install keys
–
WordPress version
5.9
Permalink Structure
https://www.etudes-camusiennes.fr/%postname%/
Your homepage displays
page
Homepage page ID
6 (Accueil)
PHP version
7.3.33
PHP

max_execution_time = 360
memory_limit = 512M
upload_max_filesize = 512M
post_max_size = 512M
display_errors =
log_errors =

Server
Apache
SAPI
litespeed
Plugins

Bridge Core version 3.0.1 by Qode (https://qodeinteractive.com)
Classic Editor version 1.6.2 by Contributeurs et contributrices WordPress (https://github.com/WordPress/classic-editor/)
Contact Form 7 version 5.5.4 by Takayuki Miyoshi (https://ideasilo.wordpress.com/)
Yoast Duplicate Post version 4.4 by Enrico Battocchi & l’équipe Yoast (https://yoast.com)
Dynamic Widgets version 1.5.16 by Qurl (https://www.qurl.nl/)
Envato Market version 2.0.7 by Envato (https://envato.com)
GAinWP Intégration de Google Analytics pour WordPress version 5.4.6 by IntelligenceWP (https://intelligencewp.com)
Imagify version 1.10 by WP Media (https://wp-media.me/)
éditeur de page version 6.7.0 by Michael M – WPBakery.com (https://wpbakery.com)
Loco Translate version 2.5.8 by Tim Whitlock (https://localise.biz/wordpress/plugin)
Collections de citations version 2.5.2 by Srini G (https://srinig.com/)
Redirection version 5.2.3 by John Godley
The Events Calendar version 5.13.0 by The Events Calendar (https://evnt.is/1x)
Timeline and History Slider version 2.0.4 by WP OnlineSupport, Essential Plugin (https://www.essentialplugin.com/)
Advanced Editor Tools (précédemment TinyMCE Advanced) version 5.6.0 by Automattic (https://automattic.com)
Wordfence Security version 7.5.8 by Wordfence (https://www.wordfence.com/)
Yoast SEO version 18.1 by L’équipe Yoast (https://yoa.st/1uk)
wpDataTables version 3.0.4 by TMS-Plugins (https://tms-outsource.com/)

Network Plugins
–
MU Plugins
–
Theme
Bridge Child
Multisite
–
Views V2 Status
Activé
Settings

schema-version = 5.13.0
freemius_random_seed = 38
recurring_events_are_hidden = hidden
previous_ecp_versions =

Array
(
[0] => 0
[1] => 4.9.9
[2] => 4.9.10
[3] => 4.9.11
[4] => 4.9.12
[5] => 4.9.13
[6] => 4.9.14
[7] => 5.0.0.2
[8] => 5.0.2.1
[9] => 5.0.3.1
[10] => 5.1.0
[11] => 5.1.1
[12] => 5.1.2
[13] => 5.1.2.1
[14] => 5.1.3
[15] => 5.1.4
[16] => 5.1.5
[17] => 5.1.6
[18] => 5.2.0
[19] => 5.2.1
[20] => 5.3.2.1
[21] => 5.12.2
[22] => 5.12.3
)

latest_ecp_version = 5.13.0
last-update-message-the-events-calendar = 5.13.0
donate-link =
postsPerPage = 10
liveFiltersUpdate = automatic
toggle_blocks_editor =
toggle_blocks_editor_hidden_field =
showComments =
disable_metabox_custom_fields = 1
showEventsInMainLoop =
eventsSlug = evenements
singleEventSlug = evenement
multiDayCutoff = 00:00
defaultCurrencySymbol = €
reverseCurrencyPosition = 1
trash-past-events =
delete-past-events =
embedGoogleMaps = 1
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
stylesheetOption = tribe
tribeEventsTemplate =
tribeEnableViews =

Array
(
[0] => list
[1] => month
[2] => day
)

tribeDisableTribeBar =
monthEventAmount = 3
enable_month_view_cache = 1
dateWithYearFormat = j F Y
dateWithoutYearFormat = j F
monthAndYearFormat = F Y
dateTimeSeparator = |
timeRangeSeparator = –
datepickerFormat = 4
tribeEventsBeforeHTML = Catégories : événements SEC | Colloque | Conférence | Parution | Télévision-Radio | Spectacle | Vie de l\’association | événements divers
tribeEventsAfterHTML =
viewOption = list
earliest_date = 2013-02-22 08:00:00
earliest_date_markers =

Array
(
[0] => 4269
)

latest_date = 2022-03-29 17:00:00
latest_date_markers =

Array
(
[0] => 5546
)

google_maps_js_api_key = AIza###############################C4o8
views_v2_enabled = 1
stylesheet_mode = tribe
did_init = 1

WP Timezone
Europe/Paris
WP GMT Offset
1
Default PHP Timezone
UTC
WP Date Format
j F Y
WP Time Format
H:i
Week Starts On
1
Common Library Dir
/home/spag8507/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe
Common Library Version
4.14.12

• This reply was modified 2 years, 9 months ago by mahrr.

Hello,

Thanks for getting back in touch and for providing your system information details. The next step is ruling out any conflicts between our plugins and the other plugins on your site.

Please could you try installing Health Check & Troubleshooting and running a check? This could give us additional context on what’s going on behind the scenes. https://www.ads-software.com/plugins/health-check/

A first quick test is to simply temporarily revert to a default WordPress theme such as twenty-nineteen to see if the issue persists.

If the issue still persists, please try running a quick conflict test on your site. This test will reveal if any other element of your site, the theme or one of the plugins, is causing conflicts. You can follow the steps mentioned in the link below and share the results with me, https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/

Basically the goal here is to revert to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

I suggest running the tests on a staging version of your live site, so it will not adversely affect your live site. Here’s our resource on how to create a staging site https://theeventscalendar.com/knowledgebase/k/creating-and-using-a-wordpress-staging-site/

Cheers,
Allen
TEC Support

Hello,
Thanks. I installed the Health Check & Troubleshooting plugin, and there’s no issue apparently. I’ve reverted to the Twenty Twenty-Two theme and deactivated all my plugins except The Events Calendar, the problem persists, unfortunately.

Hi @maloherry

It looks like things are displaying as expected on your website. Are you still seeing the issue?

Let me know!

Thanks,
Jaime

Hi @jaimemarchwinski,
Yes the issue is still here : the short date of the 2 first events is today’s date, and not the start date of the events. For instance, the first event “Spectacle – La Chute – Paris – Théatre de la Contrescape” started on January, 10th but the displayed short date is “Mar 11” on the home page (using widget) and “Ven 11” on the calendar page.

Hi @maloherry

The event that you are referring to is a multi-day event, so it is displayed as January 10 – March 11. If you’d like for it to display as a single event, I’d recommend breaking it up into single events for each day that the event is occurring.

Let me know if that helps!

Thanks,
Jaime

Hi @maloherry,

It seems like this thread gone quiet, and there are no further activities. We assume that this is already fixed or no longer applicable. I would mark this as resolved for now.

If that is not the case, please let me know, and I will gladly remove the “Resolved” tag and try to help you further. Or you can create a new topic with the issue if you prefer.

Best,
Abz

Hello, I’m reactivating this topic to see if it is possible to change the behavior of the short date on multi-day events. If I understand correctly your logic, for an event that goes from April 4th to June 4th (currently the first event on my website), the short date displayed is today’s date (May 17th) as the event has already started.

As I understand it may be OK for others, it is confusing for me (and apparently for my visitors): is there a way to display the start date (April 4) instead of today’s date even after the event has started ?

Thanks!

Hi @allenzamora and @jaimemarchwinski, I’m tagging you because I’m not sure you’re seeing my reply since the topic is marked as resolved!

• This reply was modified 2 years, 6 months ago by mahrr.