Short Pixel Keeps On a-Rollin

Hi @deeveearr,

We are investigating this. As soon as we get an update, we’ll let you know.

Best,

Yes, this is happening on my site as well.

I can confirm this as well..

Samezies, and support seems more interested in trying to put me at fault.

Yes, I’ve checked the API key for Short Pixel, and both the required Cloudflare keys in case they say it’s a user fault.

Following the latest update, I can confirm that all is well again.

Thanks guys!

Fixed here as well

Thank you all for your patience. Indeed, it has been fixed with the last update.

Sorry for the inconvenience!

Not fixed for me!!

Hi @darrencss,

If it’s not fixed, you either need to clear your browser cache or you are actually optimizing images ??

Best,

Thanks Gerard but I have cleared the browser cache and it still spins for ever.

So what file can I clear in the cloudflare and kinsta caches to fix this?

Tried:…/wp-content/plugins/shortpixel-image-optimiser/res/css/short-pixel-bar.min.css
No effect?

• This reply was modified 4 years, 1 month ago by darrencss.

@darrencss, if you login to your WP admin, go to Posts, open the Developer Tools (F12), and then check the Console for a few minutes, do you see any messages being displayed? When SPIO is optimizing, it dumps information logs there.

shortpixel.min.js?ver=4.21.1:1 Empty queue 15088->15088

@darrencss, could you please send us screenshots of your ShortPixel settings, as well as the Media > Bulk ShortPixel screen, and the first and last page of your Media Library?

Thank you!