Short tracks not playing

  • Resolved k8peterson

    (@k8peterson)


    2 years, 9 months ago

    I have an album with a some short songs.

    Track 4 is 1:35 and track 8 is 1:01. Neither of them are playing any sound. The other tracks are all playing shorter than expected clips (track 1 is 2:38, but it’s only playing a max of around 7 seconds. I have tried a variety of settings, including playing the demos at 50% and 100%, but the length of the clips are not changing at all, regardless of my updating the time. I haven’t noticed this happening on other albums. It is currently set to play at 50%.

    I have WP 5.9 and Music player 5.0.167 installed. Woocommerce 5.5.2. and Divi 4.14.7.

    I appreciate any insight!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @k8peterson

    Please, select a higher percentage, like 80.

    To apply the changes to every product at once, you can configure the players from the plugin settings page. But, please, tick the checkboxes: “Delete the demo files generated previously” and “Apply the previous settings to all products pages in the website” before pressing the “Save settings” button.

    For additional questions about commercial features, please, contact me directly through the plugin website:

    https://wcmp.dwbooster.com/contact-us

    Best regards.

Viewing 1 replies (of 1 total)
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